Full-Time Optical Sales Associate / Optician
To be considered, please submit your résumé along with a brief statement explaining why you are interested in optical sales and what makes you a strong fit for a fast-paced team.
We are seeking a dependable, professional, and customer-focused individual to join our fast-paced, high-volume optical team. This is a full-time position for someone who enjoys helping people, is comfortable working with computers, and can confidently guide patients through purchasing decisions.
The right candidate will bring a positive attitude, strong work ethic, excellent communication skills, and a genuine commitment to providing an exceptional patient experience. Optical experience is preferred, but we are willing to train an outstanding candidate with strong sales and customer service experience.
Responsibilities
- Welcome patients and provide friendly, professional assistance.
- Identify each patient’s lifestyle, vision, and eyewear needs.
- Explain frame, lens, and treatment options in clear, understandable language.
- Make appropriate recommendations without using a high-pressure sales approach.
- Assist patients with frame selection, measurements, and eyewear purchases.
- Accurately enter patient, order, insurance, and payment information.
- Process transactions and collect payments.
- Manage multiple patients and priorities in a busy optical environment.
- Answer phones and communicate clearly with patients, laboratories, and team members.
- Follow up on orders and help resolve patient concerns.
- Maintain a clean, organized, and professional optical area.
- Work collaboratively with doctors and staff to keep patient flow efficient.
- Protect patient confidentiality and follow HIPAA requirements.
- Meet individual and department service and sales goals.
Required Qualifications
- Dependable and committed to consistent, full-time employment.
- Professional and prepared throughout the application, interview, and employment process.
- Strong customer service, communication, and people skills.
- Sales experience and confidence recommending products based on customer needs.
- Comfortable learning detailed information and explaining it to others.
- Strong computer, typing, and data-entry skills.
- Accurate, organized, and attentive to detail.
- Able to multitask and remain calm in a fast-paced environment.
- Willing to accept feedback, follow established procedures, and continue learning.
- Able to work respectfully with patients of all ages and backgrounds.
- Reliable attendance and punctuality.
Preferred Qualifications
- Previous optical, optometry, healthcare, or medical-office experience.
- Knowledge of frames, lenses, coatings, and optical measurements.
- Experience with electronic health records or practice-management software.
- Familiarity with medical terminology, vision insurance, HIPAA, or medical coding.
- Previous retail sales or leadership experience.
What We Are Looking For
This position is best suited for someone who:
- Genuinely enjoys helping people.
- Takes pride in being dependable and professional.
- Understands that sales means listening, educating, and helping patients make confident decisions.
- Can balance excellent service with speed, accuracy, and efficiency.
- Wants to become a knowledgeable and valued long-term member of the team.
If you are looking for a committed full-time position and believe you can contribute positively to a busy, patient-centered optical practice, we encourage you to apply.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
