Position Summary
We are seeking an experienced Security Systems Integration Technician to join our growing team. The ideal candidate will possess strong technical expertise in electronic security systems, including access control, video surveillance, intrusion detection, and integrated network-based solutions. Experience with Lenel, Milestone, Axis, and DMP platforms is strongly preferred.
This role requires a motivated professional who can work independently and collaboratively in fast-paced, dynamic environments while delivering high-quality installations and exceptional customer service.
Qualifications
Required / Preferred Experience
· Minimum of two (2) years of experience in the electronic security or low-voltage industry preferred
· Experience with the following platforms is strongly preferred:
o Lenel access control systems
o Milestone video management systems
o Axis Communications products
o DMP intrusion systems
· Basic understanding of IP networking and network-based security systems
· Ability to read and interpret blueprints, schematics, and wiring diagrams
· Working knowledge of Microsoft Windows and Microsoft Office platforms
· Experience in Q360 Professional Services Automation is a strong plus
Technical & Physical Requirements
· Strong troubleshooting and problem-solving skills in fast-paced environments
· Mechanical aptitude with the ability to safely operate hand and power tools
· Ability to safely lift up to 50 pounds
· Ability to stand, bend, and work for extended periods of time
· Comfortable working on ladders, scaffolding, and mechanical lifts at heights exceeding 60 feet
· Ability to work indoors and outdoors in varying weather conditions and jobsite environments
· Valid driver’s license with a clean driving record
· Must have the ability to pass security background checks
Professional Skills
· Ability to work effectively with clients, contractors, and team members
· Strong communication and organizational skills
· Commitment to professionalism, accountability, and quality workmanship
Core Values & Behavioral Expectations
We are committed to building a team culture centered on:
· Trust and integrity
· High-quality workmanship
· Accountability for both successes and failures
· Professionalism and strong moral principles
· Promptness, accuracy, and reliability
· Continuous improvement and innovation
· Excellence in self-performance and teamwork
· A service-oriented mindset
· Respect for coworkers, clients, and company culture
· Commitment to long-term customer relationships
Essential Duties & Responsibilities
Project Coordination & Team Collaboration
· Work closely with Project Managers and team members to coordinate installations, service calls, and project completion
· Maintain clear communication regarding project progress, challenges, and customer needs
Security System Installation & Service
Install, program, test, troubleshoot, repair, and maintain:
· Access control systems
· Video surveillance systems
· Intrusion detection systems
· Intercom systems
· Locks, gates, and vehicle barriers
· Associated low-voltage cabling and network infrastructure
Technical Troubleshooting
· Diagnose and resolve hardware, software, and networking issues related to integrated security systems
· Perform system testing, commissioning, and customer demonstrations
Networking & System Integration
· Configure and support IP-based security devices and basic network infrastructure
· Assist with integration of multiple security platforms and devices
Equipment Operation & Fabrication
· Safely operate a variety of tools, testing equipment, lifts, and construction-related equipment
· Fabricate and modify equipment or mounting solutions as required for installations
Quality Assurance & Customer Service
· Maintain clean and organized job sites and company vehicles
· Perform installations and service work to company quality standards
· Ensure customer satisfaction through professionalism, communication, and attention to detail
Work Environment
This position regularly requires work in:
· Commercial construction sites
· Existing occupied business environments Indoor and outdoor conditions
· Elevated work areas and confined spaces
· Frequent travel to customer sites is required.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Mechanicsburg, PA 17055
