What Makes a McKibbon Restaurant General Manager?
As a key member of the leadership team, the Restaurant General Manager is accountable for creating elevated service and experience at our restaurant and lounge. The Restaurant General Manager is committed to guest satisfaction and providing great experiences for all guests.
Responsibilities
- Lead Food & Beverage operations to ensure the highest level of guest satisfaction.
- Lead the concept restaurant and oversee the banquet operations.
- Move throughout the facility and monitor service and serving areas to ensure that associates meet food and beverage quality, brand, and service standards.
- Monitor bar and service areas to uphold brand, quality, and service standards.
- Plan and implement effective orientation and training programs for new hires and professional development for existing staff.
- Collaborate with the Chef to manage elements impacting restaurant and banquet profitability, including menu development, food costs, and operational efficiency.
- Ensure compliance with safety, sanitation, energy management, and preventive maintenance standards.
- Work with the Corporate Food & Beverage team to plan menus, craft cocktails, and product pricing while maintaining budget guidelines.
- Coordinate with the corporate and hotel sales teams to develop marketing and sales promotions.
- Oversee administrative duties such as tracking expenses, maintaining profitability, and invoice management in collaboration with the Hotel General Manager and corporate food and beverage team.
- Develop and schedule live music and events within budget constraints.
- Establish quality and output standards for department personnel.
- Implement training programs in coordination with Corporate Food & Beverage to ensure consistency.
- Develop and enforce policies and procedures for the restaurant.
- Plan and approve staffing, scheduling, and job descriptions based on operational needs for all outlets.
- Assist in developing an operating budget alongside the General Manager and Corporate Food & Beverage team.
- Maintain inventory, budgeting, food costs, labor costs, and invoice coding for financial analysis and reconciliation.
- Generate and analyze business volume forecasts to optimize planning.
- Ensure adherence to standard operating procedures for revenue and cost control.
- Build and maintain long-term vendor partnerships to secure high-quality, cost-effective products.
- Perform other duties as assigned by management.
Requirements:
- An associate or bachelor’s Degree
- 5 years’ minimum experience in a beverage/food outlet in a managerial role
- Extensive knowledge and experience of the restaurant industry, industry trends, facilities, and equipment.
- Knowledge of beer, wine, and spirits.
- Experience in banquet operations
- Ability to work various shifts based on need and level of business.
- Strong leadership and communication skills.
- Proficient in cost analysis, budgeting, and forecasting.
- The ability and drive to personify our culture in every interaction with guests and associates
- The ability to manage, train and develop 15 plus associates.
- The ability to deliver on the quality of service that guests deserve and expect
- Serv safe Manager and Alcohol certified.
- The ability to work a varied schedule that includes weekends, holidays, and special events
Physical Requirements
- Must be able to push/pull/lift up to 50lbs.
- Must be able to endure long periods of standing, sitting and walking.
Ideal Skills & Qualities:
- The ability to communicate in a friendly manner with guests
- The ability to create a fun and supportive working environment
- The ability to prepare and monitor annual budgets, revenue goals and the expenses.
- The ability to execute inventory control and calculation for monthly analysis and reconciliation
- Keeping up-to-date with local events and tailoring our concept restaurant and our Bluestone Lane cafe to enhance guests’ experience in the local community.
- Ability to create unique and localized experiences based on seasonal and local events.
- The ability to familiarize oneself with Company Health and Safety Policies and ensure your areas promote and comply with them.
- A conscientious spirit and the drive to excel in every aspect of your duties
- The creativity to enhance sales in the lounge and food outlets
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
