Provide administrative and operational support within WeBUILD Learning and SuccessFactors Learning by assisting with approved learning activities, class administration, learner and instructor support, data validation, and record maintenance in accordance with documented procedures and LMS governance standards. Troubleshoot routine participant and facilitator issues, and escalate requests involving system functionality, configuration changes, permissions, content governance, assignment profiles, curricula, reporting design, or other enterprise-impacting decisions to the HR Manager 1 – Talent Development/Enterprise LMS Administrator.