DIRECTOR OF SPA
Luxury Hotel • Philadelphia, PA
ABOUT THE ROLE
We are conducting a confidential search for a Director of Spa on behalf of a luxury hotel in Philadelphia. This is a well-established, high-volume spa operation with a strong, established team and an impressive revenue footprint. The incoming Director inherits a thriving culture and is expected to lead with vision, warmth, and operational excellence.
WHAT YOU'LL DO
- Lead daily spa and fitness operations to the highest luxury standards
- Develop, coach, and inspire a large team, fostering a culture of engagement and excellence
- Deliver consistently exceptional, personalized guest experiences
- Drive revenue through strategic programming, retail, pricing, and promotions
- Collaborate closely with Marketing and PR on activations, promotions, and brand visibility
- Ensure full compliance with health, safety, and operational standards
- Monitor industry trends and introduce innovative wellness programming
WHAT YOU BRING
- 3-4+ years of experience at the Director of Spa level, seasoned leaders only
- Luxury hotel spa background required; Forbes-rated spa experience strongly preferred
- A people-first leadership style engaging, principled, and hands-on
- Proven ability to build and sustain high-performing teams
- High-volume spa management experience
- Strong business acumen: budgeting, forecasting, and revenue strategy
- Collaborative approach with cross-functional hotel teams
- Exceptional attention to detail and organizational skills
- Strong team player with a player-coach mentality
- Valid U.S. work authorization
WHAT'S OFFERED
- Medical, dental, and vision coverage
- Complimentary meals, uniform care, and transit benefits
- Strong career growth trajectory within a global luxury brand
