Position Purpose
The Assistant Starbucks Manager supports the Starbucks Manager in leading all aspects of licensed Starbucks operations, including customer service, beverage quality, food safety, merchandising, inventory management, and partner development. This position helps ensure adherence to Starbucks and company standards while creating a welcoming café environment that delivers an exceptional customer experience. The Assistant Starbucks Manager serves as a key department leader and may assume responsibility for department operations in the Starbucks Manager’s absence.
Key Responsibilities Customer Experience & Sales
- Deliver and promote the Starbucks Experience by providing friendly, knowledgeable, and personalized customer service.
- Ensure beverages and food items are prepared and presented according to Starbucks quality standards.
- Assist customers with product recommendations and answer questions regarding menu offerings.
- Address customer concerns and service opportunities promptly and professionally.
- Support sales growth through suggestive selling, promotional activities, and seasonal product execution.
Department Operations
- Assist in coordinating daily café operations to ensure efficiency and service excellence.
- Ensure proper stocking, merchandising, and presentation of all food, beverage, and retail products.
- Monitor inventory levels and assist with ordering to maintain in-stock conditions while minimizing waste.
- Support execution of Starbucks and company programs, promotions, and marketing initiatives.
- Maintain a clean, organized, and customer-ready café environment at all times.
Leadership & Team Development
- Assist with supervising, coaching, and developing Starbucks associates.
- Support onboarding and training of new team members on Starbucks standards, beverage preparation, and customer service expectations.
- Provide ongoing feedback, recognition, and performance coaching.
- Foster a positive, inclusive, and team-oriented work environment.
- Lead by example through professionalism, accountability, and excellent customer service.
Food Safety & Compliance
- Ensure compliance with Starbucks standards, company policies, food safety regulations, and health department requirements.
- Monitor food handling, storage, temperature controls, labeling, and date rotation procedures.
- Maintain department readiness for operational, food safety, and compliance audits.
- Ensure all associates follow workplace safety guidelines and safe equipment operation practices.
- Identify and address safety concerns promptly to maintain a safe environment for customers and associates.
Financial Stewardship
- Assist with managing department sales, labor, expenses, and profitability.
- Support shrink and waste reduction efforts through proper ordering, production planning, and inventory controls.
- Monitor product movement and identify opportunities to improve operational performance.
- Help achieve department sales and productivity goals.
- Support labor planning and scheduling efforts to balance customer service and operational efficiency.
Qualifications
- High school diploma or equivalent preferred.
- Previous coffee shop, food service, restaurant, retail, or supervisory experience preferred.
- Strong leadership, communication, and customer service skills.
- Knowledge of food safety, sanitation, and beverage preparation procedures preferred.
- Ability to multitask and prioritize in a fast-paced environment.
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent bending, reaching, lifting, and twisting.
- Ability to lift and carry up to 40 pounds with or without reasonable accommodation.
- Ability to work around hot equipment, food preparation areas, and refrigerated products.
- Ability to safely operate department equipment in accordance with company standards.
Success Measures
A successful Assistant Starbucks Manager provides exceptional leadership, consistently delivers the Starbucks Experience, maintains high standards for beverage quality and food safety, develops and supports associates, drives sales and profitability, and ensures operational excellence while contributing to the overall success of the store.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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