ABOUT US:
We appreciate work-life balance and have a company culture of working together to achieve a common goal. Our current team members appreciate the flexibility of working here and love how we treat each other. We approach our day and all of our client interactions with a unique focus on kindness, empathy, and respect.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ron Gillum Jr - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
