HRSD is seeking a detail-oriented and team-focused Billing Technician for our Customer Care Center billing team. This role supports accurate and timely billing for customers across multiple localities. The Billing Technician reviews billing data for accuracy, researches account discrepancies, and works with internal teams and locality partners. Responsibilities include verifying usage and consumption, confirming account information, processing billing adjustments, and verifying financial transactions. This position requires strong attention to detail, analytical skills, and clear communication. Candidates will work with data, document findings, and collaborate in a fast-paced environment.
Work hours are Monday-Friday, 40 hours per week, 8 hours per day, flexible between 7:00 AM and 5:00 PM, off weekends and standard holidays. The position has a designation of hybrid (primarily working from home).
