ROLE DESCRIPTION:
Here we grow again, Welcome to the team! As an Account Manager for Scott Huson – State Farm, you will play a rewarding and vital role in our daily operations and customer success. You’ll have fun and grow our agency by building meaningful customer relationships, providing personalized recommendations, and acting as a trusted advisor between customer needs and agency solutions.
You’ll have the tools, training, and support to thrive, while making a difference in your community. This is more than a sales role, it’s about protecting what matters most to people and helping them reach their goals.
We invest in your success with a supportive team environment, structured training, and opportunities to grow your career, including future pathways into agency ownership for those who want it.
RESPONSIBILITIES:
- Build and maintain customer relationships to drive retention, referrals, and growth.
- Conduct policy reviews and provide clear, personalized recommendations.
- Proactively market relevant products and services that protect customers’ needs.
- Support customers through resolution of complex issues with empathy and professionalism.
- Engage with both warm leads and new prospects to expand our reach in the community.
QUALIFICATIONS:
- Experience in insurance, financial services, or account management preferred (but not required, we’ll train the right person).
- Strong interpersonal and communication skills; able to build trust quickly
- Motivated to achieve results, with a positive, team-first attitude.
- Comfort with sales conversations, driven by helping people rather than pressure.
What We Offer
- Competitive base salary plus performance incentives (earn $40,000–$70,000 annually).
- Paid training, licensing support, and ongoing development.
- Career advancement opportunities, including pathways toward agency ownership.
- A supportive, collaborative team culture where your ideas and effort are valued.
- The chance to make a meaningful impact in the Farmington Hills community.
Start or Grow your career as you help protect what matters most to our neighbors. We’re excited to have you join our team.
