Patient Care Coordinator
Optimum Therapies of North Dakota – Bismarck, ND
Optimum Therapies of North Dakota is a locally owned, therapist-led physical therapy practice dedicated to helping people move better, feel better, and live better. With multiple clinic locations across North Dakota and Wisconsin and a team of more than 85 employees, we are committed to providing exceptional care while creating a positive and supportive workplace for our staff.
We are currently seeking a full-time Patient Care Coordinator to join our Bismarck clinic team. As a Patient Care Coordinator, you are the first point of contact for our patients and play a key role in creating a welcoming, organized, and positive experience from the moment they walk through our doors or call our clinic.
What You'll Do
A typical day may include:
- Greeting and communicating with patients to provide a positive, supportive experience
- Scheduling patient appointments and managing daily clinic flow
- Answering incoming phone calls from patients and physician offices
- Collecting insurance co-pays and private payments for services
- Entering and maintaining accurate patient information in our systems
- Assisting with patient room changes and coordinating clinic activity
- Collaborating closely with therapists and support staff to ensure excellent patient care
Schedule & Work Environment
- Approximately 36-40 hours per week
- Monday through Friday
- Clinic hours range from 7:00 a.m. to 6:00 p.m.
- No evenings, weekends, or holidays
- Team-focused environment that values flexibility, support, and work-life balance
What We're Looking For
We're looking for someone who brings professionalism, positivity, and strong people skills to our team:
- A friendly, patient-focused mindset with excellent communication skills
- Comfortable using computers and multiple software systems
- Ability to multitask, stay organized, and adapt in a fast-paced environment
- A team player who is willing to jump in and help where needed
- Honest, dependable, and trustworthy
- Previous experience in an office, customer service, or healthcare setting is preferred
Compensation & Benefits
- Starting wage of $17.50-$18.00 per hour, based on experience
- Medical and dental insurance options
- Employer-paid life and long-term disability insurance
- Paid holidays and paid time off
- 401(k) with employer match
- Voluntary insurance options
- Family-friendly, community-focused culture
Ready to Apply?
If you're interested in joining our team, please submit your resume and cover letter to: Shelby Blome
Human Resources Director
[email protected]
