Legend Valve & Fitting is an employee-owned service provider in plumbing supplies, plumbing systems, hydronics systems, and manufacturing within the industrial and commercial markets. We have an expansive offering of valves, fittings, tubing, and components for plumbing and hydronic systems. We offer more than 9,000 products representing 80+ product classes designed for residential, commercial, and industrial applications. Legend Valve is headquartered in Auburn Hills, Michigan, with locations in Reno, Nevada and Stafford, TX.
SUMMARY
The Lead Shipping Associate will assist in the day-to-day operations of picking, packing, and shipping orders to customers in a timely and safe manner.
IN THIS ROLE, THE IDEAL CANDIDATE WILL
- Ensure customer orders are completing in a timely fashion. Greet customers in a quick and friendly manner
- Coordinate order printing, and delegation of the priority orders
- Ensure all orders are released to the warehouse efficiently to meet cutoff times
- Coordinate with internal customer service group via phone and email to expedite order changes
- Maintain confidentiality of all proprietary information, as well as other company data, including personnel information
- Use provided reports to work with shift supervisors to ensure service guarantees are met consistently
- Any additional duties assigned by management
Housekeeping:
- Ensure neat, clean, and organized personal work area
- Ensure neat, clean, and organized shipping are
- Ensure neat, clean, and organized picking areas
- Monitor and direct planned weekly cleaning of the aisles
- Any additional duties assigned by management
Labor Management:
- Monitor order volume and ensure efficient distribution for picking
- Develop and implement work schedules and assignments to ensure efficient operation
- Apply sound communication and motivational techniques in supervising, coaching, and disciplining employees
Backorders:
- Coordinate same-day backorder shipment for all orders released prior to 5pm
Shipping:
- Coordinate standard and special pickups with small parcel carrier
- Coordinate standard and special pickups with LTL carrier
- Submit freight claims with both small parcel and LTL carriers
- Ensure priority processing of will-call orders
- Manage customer-specific shipping requirements to ensure compliance, including retail shipments
SUPERVISORY RESPONSIBILITIES
Warehouse shipping team (M-F, 7am-3:30pm)
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS
Any combination of education and/or experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:
- Bilingual with Spanish/English highly preferred
- Minimum completion of High School diploma or equivalent
- 2+ years of previous work experience in shipping/receiving or similar
- Ability to read, write, and understand Spanish is a plus, but not required
- Must be able to work effectively under pressure to meet deadlines, while maintaining a positive attitude
- Experience working with MS Office (Word, Excel, PowerPoint, Outlook)
- Previous experience with Warehouse Management Systems preferred
- Experience with planning, coordinating, scheduling, and managing transportation logistics
- Experience creating bills of lading, shipping manifests, and managing dock orders
- Ability to handle physical workload – job requires repetitive lifting, standing, squatting, reaching, pushing, pulling, etc. Must be able to lift to 50 lbs.
PERSONAL AND PROFESSIONAL ATTRIBUTES
The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:
- Proven written and verbal communication skills
- Passionate about Legend Valve and serving our customers
- Strive to make an impact on improving our business process and results
- Ability to collaborate effectively and work selflessly as part of a team
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manual labor positions include maintenance, warehouse, transportation, and other positions whose primary duties involve physical labor and exertion. Maintenance positions frequently operate machinery and other equipment, and clean and maintain various grounds, equipment, lighting, and other facility items. The type of work performed by persons in these positions include shipping, electrical, and picking/packing work. Persons holding transportation positions regularly operate vehicles and transport mail, packages, and other goods. Warehouse positions constantly handle equipment, packages, and other goods. Employees in manual labor positions are often required to operate a computer, read, and write. They are frequently required to communicate and interact with others, in person and over computers, phones and other devices. In addition, they are frequently required to reach, twist, lift, carry, push, and/or pull objects weighing up to 50 lbs. Persons holding manual labor positions work at specific Legend locations, but may occasionally be required to travel to other locations, as needed. Employees in these positions are frequently exposed to moving mechanical parts and occasionally exposed to hot or cold weather, and wet and/or humid conditions. Positions may also be exposed to high, precarious places requiring PPE. The noise level in the work environment ranges from moderate to occasionally loud.
COMPREHENSIVE BENEFIT PACKAGE
Legend Valve offers a generous benefits package that provides comprehensive coverage to help protect your health and earning power and to prepare for the future.
- Employee stock ownership plan
- Health plan options that include employer contribution
- Vision plan options that include employer contribution
- Dental Premium covered by Legend Valve
- Health Savings Account (HSA)
- Healthcare and Dependent Care Flexible Savings Account (FSA)
- 401k with specified company match
- Basic Life and AD&D coverage
