Mission National Bank (MNB) is seeking a commercial Loan Operations Manager to join our team in San Francisco.
To learn more about MNB, please click on the link: https://www.mnbsf.com/About-Us
Please note this position is hybrid and required to work onsite at least 2 times a week.
Position Summary
Responsible for operations and management of Loan Operations, to include oversight to all loan processing, loan boarding, customer support, documentation and collection for all types of loans; to include servicing collection systems for commercial, real estate and purchased consumer real estate loans, including smoother daily operations and maintenance of consistent workflow. Manages and directs the loan operations department.
Responsibilities
- Oversee the entire loan lifecycle process, including origination, underwriting, processing, and servicing, ensuring timely and accurate completion of each stage.
- Lead a team of loan operations assistants by providing guidance on underwriting standards, credit analysis techniques, and loan documentation procedures.
- Review loan applications for accuracy, completeness, and adherence to lending policies; conduct credit analysis to assess borrower risk.
- Collaborate with credit and lending department to evaluate financial documents, escrow agreements, contracts, and other supporting materials necessary for loan approval.
- Implement and monitor quality control procedures to minimize errors in loan processing and ensure adherence to regulatory standards.
- Maintain effective communication with borrowers, real estate agents, title companies, and internal departments to facilitate smooth loan approvals and closings.
- Stay current on industry trends such as mortgage servicing practices, banking regulations, and changes in federal lending laws to continuously improve operational workflows.
- Oversees preparation of loan reporting including various month end reporting to the board of directors, quarterly reporting for call report, HMDA, FDC and information for the bank's public CRA file, exception reporting, loan covenant and reporting compliance, and other periodic reporting.
Skills & Qualifications
- Have years of experience working in a financial institution in a leadership position, as well as comprehensive knowledge of loan servicing and lending products.
- You need experience in training and motivating a team and must understand the requirements of regulatory bodies and know the proper administrative, documentation, and servicing procedures.
- Excellent understanding of banking operations related to loans including processing steps from application through closing.
- Experience working with banking-related software systems; knowledge of loan processing tools is preferred.
- Excellent organizational and time management skills, with the ability to provide leadership, supervision and training for three or more employees using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills.
Note: This job description is non-contractual, or an exhaustive list and it may be added to or changed to from time to time.
Note to recruiters: Please do not contact us as we are not using external recruiters to fill this position at this time.
The salary range for this role is USD $120,000-$140,000 annually. The base salary opportunity can vary based on candidate’s geographic location, experience, knowledge, skills, and abilities.
MNB is an Equal Opportunity Employer. MNB will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
All employees must be legally authorized to work in the United States. The Company will not sponsor applicants for work visas.
Pay: $120,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Banking: 3 years (Preferred)
- Management: 3 years (Preferred)
- Loan Operations: 3 years (Preferred)
- Commercial Banking: 3 years (Preferred)
Ability to Commute:
- San Francisco, CA 94103 (Required)
Work Location: Hybrid remote in San Francisco, CA 94103
