Our client, an industry leader in customer support services, is seeking a dedicated and motivated Remote Contact Center CSR to join their team. As a Remote Contact Center CSR, you will be an essential part of the customer service department supporting the company's commitment to excellence. The ideal candidate will demonstrate strong communication skills, adaptability, and a proactive attitude, which will align successfully within the organization.
Job Title: Remote Contact Center CSR
Location: Remote
Pay Range: $21.00hr
Shift: Availability from 8AM EST until 8PM EST (Monday to Friday)
What's the Job?
- Navigate across multiple systems efficiently to locate information quickly using keyword searches.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintain high attendance and reliability to ensure smooth operations within a small contact center environment.
- Adhere to company policies and procedures to minimize absenteeism and maximize productivity.
- Support team goals and contribute to a positive and collaborative work environment.
What's Needed?
- Ability to navigate across multiple systems seamlessly.
- Strong desire for personal and professional growth.
- Availability during specified hours (8AM-8PM EST, Monday to Friday).
- Excellent communication and problem-solving skills.
- Ability to work reliably and maintain consistent attendance.
What's in it for me?
- Competitive starting pay of $21.00 per hour.
- Opportunity to develop valuable customer service skills.
- Work in a dynamic environment that encourages growth and learning.
- Be part of a supportive team dedicated to success.
- Gain experience in a reputable organization committed to employee development.
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
