ID#3135A - Under the direction of the Program Manager for Macdonald Carey East Valley Mental Health Center, provides support, training oversight, and guidance to staff regarding client-related situations. In the Program Manager’s absence, acts as the designee for administrative, programmatic (including crises) issues. Provides direct client services.
RESPONSIBILITIES:
- Conducts direct client services. Provides immediate clinical consultation/support/guidance when addressing crises and other client-related issues.
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Assists the Program Manager in recruiting and training/onboarding new staff.
- Conducts case disposition/staff meetings in Program Manager’s absence.
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Meets with Program Manager on a weekly basis in order to address problem areas/performance concerns and “high risk” cases.
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Provides back-up Officer-of-the-Day coverage to new staff or when the team requires assistance.
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Participates in a monthly Quality Improvement/Assurance meeting with Program Manager. Follows-up with staff when requested, by the Program Manager regarding documentation standards. Assists the Program Manager in ensuring compliance with both Center and LACDMH policies and procedures.
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Provides “all” direct services (e.g., Mental Health Services, Targeted Case Management and Crisis Intervention Services).
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Become LPS designated by LACDMH and initiates a 5150 hold when appropriate.
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Complete all required documentation w/i the required timeframes.
- Manage a caseload of 50. Productivity is 65%.
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Attend in-service training (s) as needed an appropriate.
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Submit weekly schedule.
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Provides “After Hours” coverage on a rotational basis.
