Position Summary:
The Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service while managing appointment scheduling, patient registration, insurance verification, payment collection, and communication between patients, providers, and clinic departments.
ESSENTIAL DUTIES:
· Schedules, coordinates and reschedules patient’s appointments.
· Greets and registers patients in a prompt, pleasant, and helpful manner.
· Verifies necessary patient demographic and insurance information
· Answers telephone, screens calls, takes messages, and provides information.
· Answers questions regarding patient appointments and testing.
· Collects deductibles and co-pays as required by insurance.
· Oversees waiting area, coordinate patient movement, reports problems or irregularities.
· Maintain patient confidentiality.
· Other duties as assigned by manager.
QUALIFICATIONS:
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
