About Us
R&R Auto Body is a trusted, high-quality autobody and collision repair shop serving Kittitas County. We pride ourselves on expert craftsmanship, exceptional customer service, and a positive, team-oriented work environment. We’re growing and looking for a reliable, organized professional to help keep our office running smoothly so our technicians can focus on delivering top-tier repairs.
Position Overview
We are seeking a detail-oriented Office Coordinator to manage day-to-day administrative operations, support our team, and provide outstanding service to our customers. This is a key role that keeps the shop organized, ensures efficient workflow, and helps maintain strong customer relationships.
Key Responsibilities
- Greet customers in-person and over the phone with professionalism and warmth
- Schedule appointments, coordinate repairs, and manage the repair workflow calendar
- Manage estimates, invoices, and work orders (experience with CCC, Mitchell, or similar estimating systems is a plus)
- Process insurance claims, communicate with adjusters, and handle follow-ups
- Manage accounts receivable/payable, filing, and basic bookkeeping
- Order office supplies, parts (as needed), and maintain inventory records
- Handle incoming/outgoing mail, emails, and general correspondence
- Maintain accurate customer records and digital filing systems
- Support the team with administrative tasks and special projects as needed
- Ensure compliance with shop policies and industry regulations
Qualifications
- 2+ years of office administration or customer service experience (auto body, automotive, or collision repair experience strongly preferred)
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace
- Experience with shop management software (e.g., CCC ONE, Shop-Ware, Mitchell) is highly desirable
- Ability to multitask in a fast-paced environment while remaining friendly and professional
- High school diploma or equivalent required; some college or administrative certification a plus
What We Offer
- Competitive hourly wage, position starts at $26.00 per hour is scaled for experience
- Health insurance
- Paid time off and holidays
- Opportunities for growth within a growing shop
- Positive team culture with a focus on work-life balance
- Employee discounts on services
Pay: From $26.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
