Valet Driver/LeadPosition Overview
Stratton Amenities is seeking a Valet Driver/Lead for a luxury residential tower in Uptown Dallas.
This is primarily a hands-on valet driver position. The Valet Driver/Lead will park and retrieve vehicles, greet residents and guests, and provide a high level of hospitality and service. Secondary responsibilities include maintaining the valet schedule, coordinating call-off coverage, communicating with the valet team, and serving as a liaison between property management, the valet team, and Stratton Amenities leadership.
Primary Responsibilities
- Safely park and retrieve resident and guest vehicles
- Greet and acknowledge residents and guests promptly and professionally
- Provide attentive, personalized service consistent with a luxury residential environment
- Assist residents and guests with doors, luggage, packages, and other reasonable requests
- Maintain an organized and efficient vehicle staging and retrieval process
- Protect resident vehicles, keys, tickets, and personal property
- Follow all safety, vehicle-tracking, and key-control procedures
- Keep the valet stand and surrounding areas clean, organized, and presentable
- Respond professionally to resident and guest concerns and escalate issues when necessary
Secondary Lead Responsibilities
- Prepare and maintain the valet team schedule
- Communicate schedules, updates, and operational expectations to the team
- Coordinate coverage for call-offs and notify management when coverage cannot be secured
- Serve as the primary onsite contact for routine valet matters
- Act as a liaison between property management, the valet team, and Stratton Amenities leadership
- Communicate staffing, service, safety, and operational issues promptly
- Assist new valet drivers with site procedures and service expectations
- Help ensure the team follows appearance, attendance, safety, and hospitality standards
Requirements
- Previous valet experience required
- Luxury residential, hotel, or high-end hospitality experience preferred
- Formal supervisory or management experience is not required
- Reliable, responsible, and comfortable handling limited lead responsibilities
- Must be able to drive automatic and manual transmission vehicles
- Valid driver’s license with a clean driving record
- Strong communication, organization, and customer-service skills
- Professional appearance and demeanor
- Ability to remain composed in a fast-paced environment
- Ability to work evenings, weekends, and holidays
- Ability to stand, walk, run, and work outdoors for extended periods
What We Offer
- Consistent schedule in a luxury residential environment
- Additional lead responsibilities without a traditional management role
- Opportunity for advancement within Stratton Amenities
- Team-oriented work environment
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, disability, or any other protected status.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
