Due to our continued growth, FirstLight Home Care is hiring a full-time Scheduler!
The Scheduler will be responsible for coordinating client and caregiver visits and managing the daily operational needs of the agency. This is primarily an office-based role, with backup caregiving support provided in clients’ homes on an as-needed basis. Qualified candidates should be comfortable using Google Workspace tools and communicating effectively by phone with clients and caregivers. This position also includes participation in a rotating on-call schedule.
This is a full-time position with a bonus program that rewards you based on our growth!
Candidates for the Scheduler position will need to meet the following essential qualifications:
- Exhibit a compassionate attitude toward caring for the aging community.
- Strong communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Strong critical-thinking and problem-solving skills.
- Possess the ability to carry out directions, and to read and write effectively.
- Demonstrate professionalism, maturity, and the capacity to manage the demands of the role.
- Successfully complete a comprehensive background-check, including reviews of criminal and driving records, along with fingerprinting and substance testing where applicable.
- Be at least 18 years of age and be a legal resident or citizen of the United States.
Working Environment:
This role is primarily office-based, with field support for clients and referral partners as needed.
Why Join Our Team:
You'll be part of a supportive team that works together to ensure clients receive consistent, high-quality care. This role is essential to keeping operations running smoothly and making a real difference in the lives of the individuals and families we serve.
* This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Dependent care reimbursement
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you carry active auto insurance?
- Do you have reliable transportation?
- Are you comfortable being part of an on-call rotation where you may need to respond to urgent issues outside normal business hours?
- Are you comfortable working in a fast-paced environment with frequent schedule changes and urgent requests?
Experience:
- Caregiving: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
