ACCOUNT MANAGER
Now Hiring | Statesville, NC
Location: Statesville, NC
Schedule: Full-Time, Exempt
Compensation: $60,000-$65,000 base, plus incentives & commission
ABOUT TIM JOHNSON LANDSCAPING
Tim Johnson Landscaping, Inc. (TJL) is an award-winning commercial landscaping company headquartered in Statesville, NC, with a branch in Charlotte. Recognized as Best Landscaping Company for five consecutive years, TJL serves premier commercial clients across the Piedmont, Foothills of NC, and Upstate SC with an unwavering commitment to quality, service, and long-term relationships.
At TJL, we believe in building careers, not just filling jobs. Our team experiences a culture rooted in family values, mutual respect, and a shared drive for excellence. If you're looking for a company where your work is recognized and your career can grow, TJL is your home.
THE OPPORTUNITY
We're looking for an Account Manager to own the full success of a portfolio of commercial landscape maintenance clients in Statesville, start to finish. You'll be the face of TJL to your clients and the leader of your crews in the field, responsible for the quality, safety, and consistency of everything that happens on your accounts. This is a true end-to-end ownership role for someone who wants to run their own book of business, not just a piece of it.
WHAT YOU'LL DO
Serve as the primary point of contact for your assigned client accounts, building relationships that produce renewals, referrals, and expanded agreements
Conduct monthly site audits across your portfolio and deliver polished, client-facing reports that reinforce TJL's value
Lead your assigned crews day to day, running one-on-ones with foremen, coaching quality in real time, and keeping crews accountable to TJL's standards
Own scheduling and routing for maximum efficiency, and lead weekly safety and tailgate meetings
Approve timecards daily and manage labor hours to keep every job on budget
Identify and present enhancement opportunities, submitting proposals with full scope and photos to hit your sales goals
Own the renewal process end to end, from tracking contract timelines to presenting and closing renewals on schedule
Spot at-risk accounts early and build action plans in partnership with Branch Management before issues become losses
Serve as the go-to Aspire expert for your assigned crews, keeping documentation, allocations, and records accurate and current
WHAT WE'RE LOOKING FOR
5+ years of landscape industry management experience, including both client-facing account management and crew leadership
A proven ability to manage relationships, lead crews, and drive both retention and sales
Strong communication, follow-up, and organizational skills, written and verbal
Proficiency with Aspire, Microsoft Office, and Google Workspace
A valid U.S. driver's license
A Horticulture, Business, or Construction Management degree, or a CLP or equivalent certification, is a plus, but not required
HOW THIS ROLE LIVES OUR CORE VALUES
Passion
Brings energy and genuine care to both client relationships and crew leadership.
Quality
Delivers polished client work and holds crews to TJL's standard on every property.
Communication
Responds fast to clients, follows up in writing, and keeps crews aligned and informed.
Integrity
Builds trust through honest conversations, whether with a client at risk or a crew that missed the mark.
Empowerment
Owns the full book of business, from renewal pipeline to foreman development.
Insightful
Reads client needs and field conditions early, acting before being asked.
WHY JOIN TJL?
Career Growth & Development
TJL invests in our team's professional growth, with clear paths to advance as our footprint expands.
Family-Oriented Culture
Our team stays because TJL feels like home - long tenure and genuine relationships define who we are.
Award-Winning Team
Join a company recognized as Best Landscaping Company for five consecutive years - excellence is our standard.
Competitive Compensation
$60,000-$65,000 base salary, plus performance-based incentives and commission opportunities, and a full benefits package.
At TJL, we don't just landscape properties - we build careers, relationships, and communities.
Offered compensation: $60,000/yr - $65,000/yr
- 5+ years of landscape industry management experience required
- Certified Landscape Professional (CLP) or equivalent a plus (optional)
- Comfortable with field management software (Aspire experience a plus)
- Degree in Horticulture, Business, or Construction Management a plus (optional)
- Experience leading field crews of 24 people, managing 46 teams
- Proven track record managing client accounts and driving retention
- Strong communication and follow-through - you respond fast and close the loop (optional)
- Valid drivers license with clean driving record required
