Consumer Sales Lead (St. Croix)

Sacred Wind Communications -
Frederiksted, VI

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Job Details

Full-time
$15 an hour

Qualifications

Resource allocation
Microsoft Excel
Microsoft Outlook
Promoting products
Merchandising display arrangement
Sales strategy

Full Job Description

Job Title

Consumer Sales Lead

Department

Sales

Location

USVI

Reports to

Consumer Sales Supervisor

Grade: S05

Job Cod e:

SL0027

Type of position:

Full-time

Part-time

Non-Union

Union

Hours___ 40 ___ / week

Exempt

Non-exempt

JOB SUMMARY

The Consumer Sales Lead will be directly responsible for driving sales targets. Developing sales team through strategic coaching and development. The incumbent of this position must be able to communicate effectively, possess great organizational skills, lead by example, and encourage a positive work environment. Directly responsible for management of the retail sales floor in all aspects.

QUALIFICATIONS OR PREREQUISITES

Duties and responsibilities include but are not limited to the following:

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints for assigned area retail stores
Direct and supervise employees engaged in sales, reconciliation of inventory and cash receipts, or in performing services for customers for assigned area retail stores
Monitor sales activities to ensure customer satisfaction and quality service
Ensure assigned retail staff provides efficient, courteous handling of customer sales and service requests problem resolution, accessory sales, and basic mobile technical troubleshooting
Provide leadership and direction in sales and promotional initiatives of assigned personnel
Collaborate with peers to ensure retail store consistency throughout operations
Sell the value of the Company’s products, service plans and ancillary device
Develop strategic incentives geared toward driving overall sales

Provide optimum Customer experience and develop positive relationships
Responsible for meeting established sales objectives by matching Channel needs with the right products and services
Responsible for maximizing sales and profitability by focusing on key business initiatives merchandising, marketing execution, inventory management, and loss prevention
Responsible for achieving 90% of the Store Sales Representative monthly sales target

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REQUIREMENTS, KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of principles and processes for providing customer and personal services (i.e., customer needs assessment, meeting quality standards for services, evaluating customer satisfaction)
Knowledge of principles and methods for displaying, promoting, and selling products or services (i.e., marketing strategies and tactics, product demonstration, sales techniques, and sales control systems and basic principles of sales and marketing)
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, etc.)
Ability to multitask
Excellent oral and written skills
Strong interpersonal/people skills
Strong organizational, leadership, and teambuilding skills
Microsoft Office proficiency in Outlook, Excel, PowerPoint, and Word
Three to Five years of Sales Manager experience preferred

EDUCATION REQUIREMENTS

Bachelor Degree, or 4 Plus Years Sales Experience

TECHNICAL REQUIREMENTS

N/A

CERTIFICATION REQUIREMENTS

N/A

TRAINING REQUIREMENTS

N/A

PHYSICAL REQUIREMENTS

Sitting, walking, typing, talking and hearing, bending, squatting, reaching, occasionally standing for extended periods of time
Ability to lift up to 25 pounds occasionally

TRAVEL REQUIREMENTS

Limited inter-Island travel may be required

OTHER REQUIREMENTS

Must be willing to work flexible hours

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JOB SUMMARY

QUALIFICATIONS OR PREREQUISITES

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