Assistant Store Manager
Mercurys Coffee Co. - Redmond/Sammamish
$21.00-$22.00 an hour + tips – Full-Time
MERCURY MISSION:
To Embrace People,
Foster Relationships,
and Spread Love -
One Greeting, One Connection,
One Relationship at a Time
About Us
At Mercurys Coffee Co., we believe in more than just coffee — we believe in connection, culture, and community. Since 1998, we've grown to 15+ award-winning locations. We’ve become known for our premium coffee, exceptional service, and passionate team.
We’re looking for a driven, service-focused Assistant Store Manager to help lead our Redmond & Sammamish locations. If you’re passionate about coffee, love building strong teams, and thrive in a fast-paced environment, we’d love to meet you.
What You’ll Do
As an Assistant Store Manager, you’ll support the Store Manager in overseeing operations, developing your team, and delivering exceptional customer experiences that reflect our brand values.
Key Responsibilities:
- Support day-to-day store operations and step in as the acting lead when the Store Manager is away.
- Uphold Mercurys' service standards and ensure consistent, high-quality customer experiences.
- Provide ongoing coaching, in-the-moment feedback, and monthly performance check-ins using Mercurys tools.
- Assist with hiring, onboarding, and training new team members.
- Coordinate deliveries from Mercurys Headquarters to the local storage unit and manage transfers to the store.
- Monitor inventory and ensure drinks are made to standard and served promptly.
- Respond to and resolve customer feedback and complaints with professionalism and care.
- Support scheduling, cash handling, banking, and POS system management.
- Help drive store performance through sales initiatives, cost awareness, and operational efficiency.
- Maintain a clean, safe, and organized environment that meets all food safety standards.
What We’re Looking For
- A dependable, energetic leader who motivates through positivity and example.
- Excellent communication and organizational skills.
- The ability to multitask and stay calm under pressure.
- A love for coffee, customer service, and team collaboration.
Requirements
- Over 18 years of age.
- Authorization to work in the United States.
- High school diploma or equivalent required.
- Minimum 6 months as a Lead Barista, or prior experience in a supervisory or management role in food/retail.
- Strong leadership skills and team-building mindset.
- Reliable transportation and flexible schedule (including early mornings, weekends, and holidays).
- Ability to lift up to 40 lbs and operate all Mercurys equipment.
- Valid food handler permit (or ability to obtain one).
Why Join Mercurys?
- Competitive pay & tips
- Career development and internal growth opportunities
- Employee discounts and team perks
- A supportive, mission-driven work culture
Equal Opportunity Employer
Mercurys Coffee Co. is an equal opportunity employer and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected class. We are committed to providing reasonable accommodations to individuals with disabilities.
Questions about this position? Please email us at [email protected]
Apply today to join a team that’s passionate about craft, community, and creativity.
#BAR1
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you at least 18 years of age?
Experience:
- Supervising: 1 year (Required)
Work Location: In person
