Serve customers and perform installations. This position will install, upgrade and repair residential cable products and services.
Job Responsibilities:
- Install, upgrade and repair cable products
Service and trouble-shoot cable products
- Handle all customer complaints, questions and develop solutions
- Responsible for completing work orders and retrieving proper signatures for accurate billing
- Ensure all installation work is done according to quality standards
- Report to dispatch according to company procedures
- Assist with work overflow
- Follow all company policy and procedures
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- One year experience in electronics, CATV, telecommunications or related field
- Must be able to frequently lift 70 lbs. climb heights and work inside attics & crawl spaces
- One year customer experience
- Must have a basic command of the English language to understand the safety requirements of the position
- Candidates must be able to pass pre-employment testing (MVR, drug, and background)
- The ideal candidate will live within a 30-mile radius of our office
- Highly motivated individuals are desired
