Training Manager
OVERVIEW
First Coast Security Services is hiring a full-time Training Coordinator to manage and support employee training programs at our Jacksonville, FL headquarters. In this on-site role, you will coordinate security training, track compliance certifications, maintain training records, and ensure our workforce meets all licensing, contractual, and regulatory requirements. This position is ideal for a highly organized professional with a background in training coordination, learning and development, or HR administration who wants to make a direct impact on the readiness of a frontline security workforce.
JOB RESPONSIBILITIES
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Schedule and coordinate employee training sessions, including securing trainers, materials, and facilities.
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Track and monitor employee progress through training programs; provide support and guidance to individuals as needed.
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Conduct post-training evaluations to measure program effectiveness and identify areas for improvement.
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Maintain and update training materials, manuals, and resources to ensure accuracy and compliance with current standards.
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Keep accurate records of training activity, including attendance, certifications, and outcomes; provide regular reporting on participation rates and program metrics.
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Coordinate with external training vendors and consultants to deliver specialized programs.
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Evaluate and manage external training vendor relationships on an ongoing basis.
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Serve as the primary point of contact for employee training questions and resource access.
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Monitor applicable laws, regulations, and contract requirements to ensure all training programs remain in compliance.
QUALIFICATIONS
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Minimum 2 years of experience in the security industry; working knowledge of security operations, officer licensing, and field workforce standards is required.
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Prior experience in training coordination, learning and development, HR administration, or a related role strongly preferred.
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Strong organizational and time-management skills; able to manage multiple training programs and deadlines simultaneously.
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Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with an LMS or HRIS platform is a plus.
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Clear written and verbal communication skills; comfortable facilitating training sessions and presenting to groups.
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Familiarity with compliance requirements in the private security industry, including state licensing regulations and contract-driven training standards.
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Ability to work independently and collaboratively across departments in a fast-paced, multi-site organization.
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Associate’s or Bachelor’s degree in Human Resources, Business Administration, Education, or a related field preferred; equivalent work experience considered.
