JOB SUMMARY_______________________________________________ The Laundry Attendant is responsible for overseeing all Laundry Operations in the Laundry Department to include washing of all linens, organizing and folding linens. QUALIFICATION STANDARDS______________________________________________ Education & Experience: • High School diploma or equivalent and/or experience in a hotel or a related field preferred. • Experience in related position preferred. __________________________________________________________ Physical Requirements: • Flexible and long hours sometimes required.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations. • Must maintain composure and objectivity under pressure. Job Description DUTIESAND FUNCTIONS _____________________________________________________________________________________ Essential: • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Understand operation of washing machine and dryers. • Load and unload washes according to standards. • Wash and dry all dirty linens, towels, rags, etc. • Sort all hotel linen according to type, color, size, etc.
• Pre-treat all stained linen before washing. • Clean dryer filter daily and maintain all equipment as trained. • Operate iron as per standard and ensure that it is shut off at the end of day. • Sweep and mop laundry floors, storing all linens off the floor.
• Fold towels and linens. • Oversees department to include scheduling and staffing. Marginal: • Maintain clean work area. • Attend meetings/training as required by management.
• Perform other duties as requested by management.
