Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be vital in creating a welcoming environment for patients and supporting seamless clinic operations. In this role, you will serve as the first point of contact, managing patient interactions, scheduling appointments, and ensuring accurate documentation. Your proactive attitude and attention to detail will help maintain efficient workflows and uphold the highest standards of patient service and confidentiality. This paid position offers an exciting opportunity to grow your career in medical administrative support within a fast-paced clinical setting.
Responsibilities
- Greet patients warmly, verify their information, and check them in efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Schedule appointments accurately while managing calendars and coordinating provider availability to optimize clinic flow
- Handle incoming phone calls with professionalism, providing clear information and directing inquiries appropriately
- Collect and process medical insurance information, including health insurance verification and understanding of Medicare policies
- Review medical documentation for completeness and accuracy, ensuring compliance with HIPAA and clinical confidentiality policies
- Manage medical records, including filing, retrieving, and updating electronic health records (EHR) with precision
- Assist with medical billing and collection processes by understanding CPT coding, ICD-9/10 coding systems, and Medicare billing requirements
- Support clinical staff by preparing care plans, reviewing documentation, and maintaining accurate medical records
- Maintain office supplies, perform clerical tasks such as data entry using Microsoft Office tools, and ensure the front desk area remains organized
Experience
- Prior clinic or healthcare office experience is highly preferred, especially within dental or medical clinics
- Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Strong knowledge of health insurance procedures including verification processes and Medicare billing practices
- Familiarity with medical coding systems like CPT codes and ICD coding (ICD-9/10) for accurate documentation review and billing support
- Excellent customer service skills with the ability to communicate effectively via phone etiquette and in person
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Proven clerical experience supporting busy front desk environments with strong computer skills including typing (10 key), filing, and office management tasks
- Knowledge of clinical confidentiality policies to ensure compliance with HIPAA regulations
Embark on a rewarding career where your dedication to excellent patient service makes a real difference. We value energetic professionals committed to maintaining high standards of accuracy, confidentiality, and compassionate care in our healthcare facilities.
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Work Location: In person
