Job Summary
We are seeking an energetic and dynamic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, operational excellence, and team engagement. Your leadership will drive profitability, maintain high standards of food safety and quality, and foster a positive work environment that motivates staff to deliver memorable dining experiences. This is an exciting opportunity for a seasoned hospitality professional eager to make a significant impact in a fast-paced, customer-focused setting.
Responsibilities
- Lead daily restaurant operations, ensuring smooth service flow and adherence to company standards.
- Manage and develop a high-performing team through effective staff training, coaching, and performance evaluations.
- Oversee food preparation processes, ensuring compliance with food safety regulations and quality standards.
- Utilize POS systems such as Toast for order processing, cash handling, and sales reconciliation.
- Control inventory levels through accurate inventory management practices to minimize waste and maximize profitability.
- Supervise kitchen activities including food production, culinary procedures, and maintaining cleanliness standards.
- Handle customer inquiries, resolve complaints promptly, and ensure an outstanding guest experience at all times.
- Monitor financial performance by analyzing profit and loss statements, managing budgets, and implementing cost control measures.
- Conduct shift management duties including scheduling staff, overseeing food safety protocols, and ensuring compliance with health regulations.
- Implement staff training programs focused on food handling, safety procedures, hospitality excellence, and team leadership.
- Coordinate catering events or banquet services as needed to expand revenue streams.
- Foster a positive team environment that promotes collaboration, accountability, and continuous improvement.
Experience
- Proven management experience in quick service or fast food restaurant environments with a strong background in food industry operations.
- Extensive knowledge of POS systems such as Toast for sales processing and reporting.
- Demonstrated ability in supervising teams within casual dining or fine dining settings; experience with catering or banquet services is a plus.
- Strong understanding of food safety management practices and regulatory compliance.
- Experience in managing budgets, analyzing profit & loss statements, and implementing cost control strategies.
- Skilled in staff training & development with excellent managerial communication skills.
- Background in kitchen management including food production, culinary techniques, and food handling procedures.
- Ability to handle cash transactions accurately while maintaining high levels of customer service excellence.
- Exceptional leadership qualities with the ability to motivate teams towards shared goals in a fast-paced environment.
Join us if you’re passionate about leading hospitality teams to deliver exceptional dining experiences! We value energetic leaders who thrive on teamwork, operational excellence, and creating welcoming atmospheres for both guests and staff alike. All positions are paid roles committed to fostering growth within the vibrant food service industry!
Pay: $48,000.00 - $53,000.00 per year
Work Location: In person
