Responsibilities
- Participate regularly in departmental and company meetings
- Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
- Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
- Knowledgeable in the products the company serves.
- Understand and follows all Draft Kings at Casino Queen cash handling policies and procedures.
- Understands salesmanship and customer service is what makes this position successful for the company and the team members.
- Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
- Communicates all guest service opportunities and product shortages or issues to management.
- Serves food/drink, greats and seats guests, busses and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
- Sets and keeps workstations and surrounding work areas, properly stocked, clean, safe and organized.
- Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Must proactively prioritize needs and effectively manage resources
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensures the proper steps of service, and our guests needs, are being met.
- Other duties as assigned
QUALIFICATIONS
- 1 year Cash handling experience in a fast-paced environment, required
- Food Handler Certification, required
- High School Diploma/GED, required
- Must be 21 years of age or older
- Must have basic mathematical skills
- Hep A vaccination on, or before, first day of work
- Must be able to work Weekends and Holidays
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands
Occasional: kneeling, reaching, pulling, pushing, and lifting up to 50 pounds
Speech and Vision abilities are required
Target Salary Range: $17.00 per hour
Required
Required
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Customer Service
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Detail Oriented
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Communication
Required
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Team Player: Works well as a member of a group
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Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred
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Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
