Michigan Business Broker is a business broker firm in the Great Lakes Region. We’re seeking a well-organized, highly motivated and success-driven Executive Assistant for our Farmington Hills office. This team support position is full-time, and candidates should be flexible to work hours, locations and local travel. Associate Brokers are also welcome to apply. The perfect candidate will be a “bridge builder” that anticipates problems and provides thoughtful solutions.
ROLES & RESPONSIBILITIES
DETAIL
- Review & confirm paperwork for accuracy
- Manage data input into CRM system (Follow Up Boss CRM) and maintain data integrity and accuracy
- Coordinate data collection and input into multiple systems from internal databases to marketing and email databases
- Excellent communication, organizational, grammatical, and time-management ability
ORGANIZATION
- Create systems, checklists, standard operating procedures (SOP)
- Follow timelines & ensure deadlines are met, and that communication occurs in a timely and prioritized fashion
- Manage broker schedules, appointments / showings, and travel
- Able to stay organized in a fast-paced, high-volume environment with frequent changes and new business
COMMUNICATION & RELATIONSHIPS
- Serve clients and create quality experiences by being responsive via phone and email
- Communicate with various parties during transactions including clients, brokers, and other service providers as needed
- Act as a point-of-contact and resource for questions that arise during the sale process, coordinating communication between brokers & clients
- Help to build & maintain vendor/service provider relationships and correspondence· Be responsive to incoming communication with prompt and thorough follow-up
COORDINATION
- Schedule meetings, showings, travel, etc. for brokers
- Coordination of various aspects of business transaction from listing to sale· Keep track and update on pending deals (inform agent when additional involvement is necessary)
- Notify marketing team of changes to business listings such as change in sale price, pending / sold status, etc.
TECHNICAL & PROFESSIONAL SKILLS
- Intermediate to advanced knowledge of Google Workspace, Word, Excel and similar tools
- Experience to independently perform substantial clerical or office work of any kind· Working knowledge of CRM products and contact management
- Experience working with VOIP telephone providers
- Real Estate, Commercial Real Estate or Business Broker background is preferred
- High School Diploma required, college experience or degree a plus
DESIRED INTRINSIC SKILLS
- Be proactive; learn from experience, anticipate future issues, and resolve in advance
- Be a continuous improver; constantly look for opportunities to improve on systems, processes, and ways of doing business
- Demonstrate quick learning, problem-solving, decision making, critical thinking and analytical skills
- Take initiative to seek out ways to support the business in areas where needed, engaging other team members as required
- Be flexible; open to new assignments and other duties as required
- Maintain proper and professional telephone voice and telephone etiquette· Have a positive and optimistic attitude, always looking for ways to be successful in any situation
- Be courteous to clients and staff, and exercise diplomacy and composure in every situation· Be accountable, responsible, dependable, and professional in all of your relationships, responsibilities, and interactions
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Shift:
Work Location: In person
