POSITION SUMMARY:
This position is responsible for assisting in the management of the day to day operations of a branch location including contributing to the attainment of sales goals and objectives, ensuring a safe and productive work environment and assisting with the development of employees to ensure a fully trained, motivated and productive team.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
· Assists with the management of the day to day operation of the branch including staff oversight, sales, customer service, safety, maintenance and administration.
· Responsible for contributing to the attainment of sales and profitability goals and objectives for the branch location.
· Assists and directs staff as appropriate.
· Ensures excellence in customer service, by ensuring that equipment is safe and in good working condition and available for customers upon request.
· Holds all staff accountable to maintain a safe and productive working environment.
· Communicates with staff on a regular basis to ensure their understanding of policies and procedures.
· Responds to field calls to address customer and/or equipment needs.
· Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
· Performs other special projects and duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Along with, or in absence of the Branch Managers, provides supervision of multiple employees. Carries out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws. Assists with training employees, planning, assigning and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
1. High School Diploma or GED required, Associate’s Degreepreferred.
2. CDL license highly preferred.
3. One to three years of prior supervisory experience within the energy services, water logistics or other customer service related field preferred.
4. Self-starter with creative problem solving skills and excellent follow through.
5. Must be able to travel as required.
COMPUTER/TECHNICAL SKILLS:
Must possess moderate level skills in the use of personal computers, Microsoft Office Suite software, including Excel, Word and email.
EQUIPMENT USAGE:
Preference for working knowledge and experience necessary to operate water logistics and traffic equipment.
LANGUAGE SKILLS:
Must have ability to read and comprehend a basic level of instructions, create correspondence and emails to both supervisors and subordinates. Must possess ability to present information one-on- one to customers, management and other employees of the organization.
MATHEMATICAL SKILLS:
Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.
REASONING ABILITY:
Must have ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must have ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to fingers, handle, or feel; reach with hands and arms; stoop, kneel or crouch. The employee frequently is required to use repetitive motions, stand, walk and balance. The employee is occasionally required to sit, talk and hear. The employee must regularly lift, carry and/or move up to 15 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
WORKENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is consistent with both an office, a water logistics environment and customer job sites, where temperature levels are variable, noise/dust levels can be high and the individual may be required to operate various types of equipment, including driving to customer locations.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
Work Location: On the road
