Job Description: Onsite/Resident Manager
POSITION SUMMARY
This is a part-time position with requirements to live onsite and hold office / open house at least 2 hours per day Monday through Friday. Onsite Manager will report directly to and will maintain consistent communication with the CEO, Multi-Site Manager, and other partners for coordination of all leasing activity. Responsibilities will include onsite management for the property located at 150 N Soto Street # 308 Los Angeles, CA 90033. The position will uphold a high standard of cleanliness, promoting a feeling of general safety, security, and pride of ownership to the community.
JOB REQUIREMENTS
Community Relations
⬥ Maintain good rapport with all community members.
⬥ Must always have a professional and ethical character.
⬥ Maintain frequent and consistent communications with Altman Apartments management.
⬥ Be available to answer and return phone calls and e-mails with tenants, vendors, and supervisors.
⬥ Enforce community rules.
⬥ Monitoring video surveillance cameras where applicable.
⬥ Provides 24 hour notices to tenants at the request of the multi site manager.
⬥ Trouble shoot in off hour emergency situations.
Facility Cleaning
⬥ Clean all community areas including entrances and patios.
⬥ Clean all hallways and staircases.
⬥ Make sure community trash makes it into large waste bins.
⬥ Keeping laundry room, storage areas, and all surrounding areas free and clear of clutter.
⬥ Report tenants to supervisor who are not following community rules of cleanliness.
⬥ Communicate to supervisor when cleaning or other supplies are needed.
Record keeping
⬥ Input new work orders to AppFolio with details and notes.
⬥ Input notes to tenant files in AppFolio for every significant tenant interaction.
⬥ Check emails daily and respond to emails within 24 hours.
⬥ Submit weekly timecard by the due date.
⬥ Submit mileage or expense reimbursement by the due date.
⬥ Submit time off requests in timely fashion.
Facility Maintenance
⬥ Keep keys organized and easily available at all times.
⬥ Report work order if light bulbs or light fixtures need to be changed.
⬥ Report work order if smoke detector or carbon monoxide detector is reported to be out of order or needing batteries.
⬥ Report work order for any vandalism or graffiti.
⬥ Meet third party vendors and contractors as necessary to give them access to the building and answer questions.
⬥ Keep accurate and organized records of vendor visits and all property activity.
Qualifications
⬥ Ability to communicate effectively with all tenants and Altman Apartments LLC associates.
⬥ Customer service positive attitude.
⬥ Position may be flexible for full time or part time situations.
⬥ Ability to learn and become proficient with critical company software applications including AppFolio.
Compensation
⬥ Full rent credit with expectation to work 10 hours a week.
⬥ Additional part time hourly compensation of $20.00 is paid on a bi-weekly basis through payroll. Additional hours are for optional housekeeping work if more hours are preferred and for any after-hours emergency situations.
⬥ Reimbursement for mileage based on actual mileage and State of CA reimbursement guidelines.
⬥ Use of company issued internet enabled cellular phone.
⬥ All supplies are provided by management.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
