General Manager
Lead Exceptional Hospitality. Build Outstanding Teams. Drive Success.
We are seeking an experienced, passionate, and hands-on General Manager to lead our restaurant and inspire our team to deliver exceptional hospitality every day. If you thrive in a fast-paced, chef-driven environment and have a proven track record of developing people, managing operations, and achieving financial results, we'd love to meet you.
As our General Manager, you'll oversee all front-of-house operations while partnering closely with the culinary team to ensure an outstanding guest experience. You'll be responsible for building a positive culture and driving operational excellence in every aspect of the business.
What You'll Do
Leadership & Team Development
- Lead, coach, and inspire managers and hourly team members.
- Recruit, hire, train, and develop a high-performing hospitality team.
- Foster a positive, accountable, and collaborative workplace culture.
- Support continuous improvement through coaching, feedback, and ongoing training.
Guest Experience
- Ensure every guest receives warm, attentive, and memorable service.
- Maintain the highest standards of hospitality and service execution.
- Resolve guest concerns professionally and effectively.
- Build lasting relationships with guests and actively engage with the local community.
Operations
- Oversee all daily front-of-house operations while collaborating with the kitchen team.
- Ensure systems, procedures, and service standards are consistently executed.
- Maintain exceptional standards for cleanliness, food presentation, and overall guest experience.
- Ensure compliance with health, sanitation, safety, and liquor regulations.
- Manage staffing, scheduling, and labor to support operational efficiency.
Financial Performance
- Achieve sales, labor, and profitability goals.
- Monitor labor productivity and control operating costs.
- Protect company assets through proper cash handling and inventory controls.
- Utilize financial reporting and P&L analysis to make informed business decisions.
What We're Looking For
- Previous experience as a General Manager in a full-service restaurant.
- A passion for chef-driven cuisine and elevated hospitality.
- Strong understanding of restaurant financials, including P&L management.
- Experience with Toast POS, payroll systems, and reservation/host platforms.
- Exceptional leadership, communication, and conflict-resolution skills.
- Proven success developing managers and hourly team members.
- Ability to excel in a fast-paced, high-volume environment.
- Flexible availability, including evenings, weekends, and holidays.
- Current food safety and alcohol service certifications (or ability to obtain them).
- Experience opening new restaurants or leading operational improvements is a plus.
- Proficiency with spreadsheets, web-based scheduling software, and communication apps.
Compensation & Benefits
- Competitive salary
- Paid vacation
- Employee dining discounts
Pay: $85,000.00 - $95,000.00 per year
Work Location: In person
