Overview
We are seeking a dynamic and customer-oriented individual to join our team as a Leasing Consultant. As a Leasing Consultant, you will play a crucial role in assisting prospective tenants with their housing needs and ensuring a positive leasing experience.
Responsibilities
- Conduct property tours for potential residents and highlight key features
- Assist in the leasing process from application to lease signing
- Respond promptly to inquiries via phone, email, or in person
- Utilize property management software for leasing and maintenance tasks
- Maintain organized and up-to-date leasing documentation
- Upsell additional amenities or services to prospective tenants
- Handle lease renewals and negotiate terms with current residents
- Address tenant concerns and resolve conflicts in a professional manner
Requirements
- Strong customer service skills with a focus on tenant satisfaction
- Proficiency in data entry and maintaining accurate records
- Knowledge of property management practices and leasing procedures
- Excellent phone etiquette and communication skills
- Ability to navigate legal administrative processes related to leasing agreements
- Experience with conflict management and problem-solving
- Familiarity with Computerized Maintenance Management Systems (CMMS)
- Ability to negotiate effectively and close leasing deals
Addition to, but limited to:
- Must be available to work weekends and evenings as needed.
- Process rental applications, verify credit and income information, and document lease agreements
- Ability to work well in a team environment and contribute to a positive work culture.
A valid driver's license and proof of insurance required, along with a passing criminal background check and pre - employment drug testing.
We are proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- Monday to Friday (8am -5pm)
- Weekends as needed (Saturday only (10-2)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
Work Location: In person
Job Type: Full-time
Pay: $17.68 - $23.00 per hour
Experience:
- Property leasing: 3 years (Required)
- Phone etiquette: 1 year (Required)
- Management: 3 years (Required)
Language:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Nashville, TN 37211: Relocate before starting work (Required)
Work Location: In person
