27 Vernon St, Worcester, MA 01610
Reports To: Executive Director
Salary: $60,000 – $75,000/year (Negotiable depending on experience)
The Latin American Health Alliance (LAHA) is a dedicated non-profit organization based in Central Massachusetts, focused on improving the health and well-being of underserved communities, particularly Latinx population. We provide culturally sensitive addiction recovery services, healthcare access, and educational support. Our mission is to foster long-term health, stability, and empowerment, promoting sustainable solutions for individuals facing significant challenges related to substance use disorders.
This is a senior leadership opportunity to shape programmatic culture at one of Central Massachusetts’ most mission-driven residential recovery programs. You will lead a dedicated multidisciplinary team, influence program design and policy, and make a measurable difference in the lives of Latino men on the path to recovery.
LAHA provides organizational support including ongoing professional development funding, CEU reimbursement, collaborative executive leadership, and a team deeply committed to culturally responsive care.
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Oversee all daytoday operations of Hector Reyes House, ensuring a safe, structured, and recoveryoriented residential environment
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Ensure full compliance with BSAS regulations, licensing requirements, and program standards; maintain readiness for audits and site reviews
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Lead and supervise program staff, including hiring, onboarding, scheduling, performance management, and ongoing staff development
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Ensure appropriate staffing coverage across all shifts, including nights and weekends as needed
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Maintain accountability for client records, documentation, and program reporting, ensuring accuracy, completeness, and timeliness
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Oversee and respond to incidents, behavioral issues, and crisis situations, in coordination with clinical staff and leadership
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Ensure consistent delivery of structured daily programming and recovery supports for residents
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Monitor program performance, client outcomes, and identify areas for improvement
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Own and oversee all credentialing, funding, and insurance submission processes, ensuring they are completed accurately, fully compliant, and on time
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Serve as primary liaison to BSAS, referral sources, and external partners, maintaining strong relationships and referral pipelines
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Develop and strengthen community partnerships, particularly with Latinoserving organizations
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Oversee program budgets, resource allocation, and operational needs in coordination with leadership
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Bachelor’s degree or equivalent experience in Administration, Business, Public Administration, Social Services Management, or related field required
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Demonstrated experience in program administration or operations leadership
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Experience in residential or human services settings preferred
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Strong leadership, organizational, and problemsolving skills
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Ability to manage complex operations and multiple priorities simultaneously
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Excellent communication skills in multicultural environments
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Valid driver’s license and reliable transportation required
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CPR and First Aid certifications required
✓ Health / Dental / Vision Insurance
✓ CEU Reimbursement
✓ Generous Paid Time Off
✓ Professional Development Opportunities
✓ 401(k) Plan
