You are the morning's first impression, setting the tone for our guests' day. This role is crucial for preparing and presenting a delicious, welcoming breakfast experience. You directly impact guest satisfaction and contribute significantly to our hotel's reputation for outstanding hospitality. You ensure every guest starts their day feeling valued and well-cared for.
- Prepares and cooks a variety of breakfast items according to established recipes, quality standards, and guest preferences.
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Sets up and maintains the breakfast buffet, ensuring all food items are fresh, replenished, and attractively displayed throughout service hours.
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Monitors food levels, temperatures, and quality, replenishing items promptly to meet guest demand.
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Ensures strict food safety and sanitation standards are consistently met, including proper food handling, storage, and waste management.
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Interacts with guests in a friendly, professional, and attentive manner, addresses their needs, and responds to requests with genuine hospitality.
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Maintains cleanliness and orderliness of the entire breakfast area, including dining tables, serving stations, and kitchen equipment.
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Manages inventory of breakfast supplies, notifies management of shortages, and assists with ordering and receiving as needed.
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Organizes and prioritizes tasks effectively to ensure timely service and efficient operations during peak breakfast hours.
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Collaborates seamlessly with other team members to deliver a cohesive and positive guest experience.
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Adheres to all hotel policies, procedures, and brand standards.
Education
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Possesses a high school diploma or equivalent.
Experience
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Demonstrates prior experience in a customer service or food service role.
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Handles food preparation and serving in a fast-paced environment.
Knowledge/Skills
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Applies strong Customer Service principles, always prioritizing guest satisfaction.
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Executes Food Preparation tasks efficiently and to high standards.
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Understands and practices strict Food Safety guidelines.
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Excels at Buffet Setup and presentation.
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Performs thorough Cleaning & Sanitation duties.
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Builds positive Guest Relations through friendly interactions.
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Assists with basic Inventory Management tasks.
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Utilizes effective Time Management to complete duties promptly.
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Embodies the spirit of Hospitality in all interactions.
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Communicates clearly and effectively with guests and team members.
Preferred Qualifications
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Holds a current food handler's permit or certification.
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Possesses experience in a hotel breakfast setting.
Physical Requirements/Work Conditions
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Stands and walks for extended periods.
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Lifts, carries, and pushes up to 25 pounds occasionally.
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Bends, stoops, and reaches frequently.
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Works in an environment with varying temperatures, including warm kitchen areas.
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Handles hot and cold food items safely.
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Works early morning shifts, weekends, and holidays as needed.
