Dynamic Arm & Hand Therapy is hiring an experienced, full-time employee to serve as a Front Office Patient Care Coordinator for the company’s growing team. Our Patient Care Coordinators are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond.
Just a little heads up.
We are looking for someone that wants to be a part of a growing, innovative based, people-centered environment and is looking for a career move, NOT just another job.
This position will begin as Full-Time.
You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. You are the type of person that will become obsessed with optimizing patients’ results and the front office experience so they can have a seamless experience when they enter the facility.
You may be someone who can work independently, and make decisions on your own.
We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH.
Someone who loves learning and problem-solving. If you’re looking to work for a company that allows you to choose your path of growth as the company grows, then you’d be a great fit! This is a dream job for the right person!
We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. Dynamic Arm & Hand Therapy is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years.
Requirements
- Bachelor's Degree
- 2-3 Years of Front Desk experience (Required)
- This position will be performed in a high-volume outpatient environment so need to be able to multitask and problem-solve quickly.
- Flexibility is a must. Need to be willing to make changes quickly as needed
- Healthcare Insurance/Billing/Collections Experience (Preferred)
- At Dynamic Arm & Hand Therapy our team prides itself in being just that….a TEAM! So, if we’ve got your back, you’ve got to have ours, too!
Job Duties for the Administrative Assistant / Front Desk Include (but not limited to)
- Front Desk Tasks (computer use, answering phones, preparing reports, statistics tracking)
- Call and Schedule all of our incoming leads
- Schedule New Patient Evaluations
- Check In New Patients and Collect Pertinent Paperwork
- Greet All Patients Like They Are VIPs!
- Check-In / Out all Existing Patients
- Insurance Benefits Check and Authorizations
- Collect Patient Payments
- Schedule Patients Appointments Appropriately
- Have A Lot Of Fun While Making A Difference In Someone's Life!
Benefits
- 401(K)
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time off
- Employee Discount
- Flexible schedule
- Flexible spending account
- Health savings account
- Performance bonus potential
- Paid Holidays
In addition to a rewarding position with an incredible team, we offer some pretty amazing perks:
- Flexibility with your schedule - Who doesn’t want that?!
- The competitive compensation package, including benefits!
- The best team and support system that you could possibly want.
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
About the Company
The mission and Vision of Dynamic Arm & Hand Therapy:
Dynamic Arm & Hand Therapy is a specialized upper extremity therapy clinic in Clark County, Washington. We exist to relieve pain, restore function, and renew hope — one person, one hand, one life at a time.
We treat every individual as a bearer of God’s image: with dignity, respect, and compassion. While we cannot remove all the suffering in the world, we are committed to doing our part. Our belief is that healthcare should reflect both excellence and humanity — and that when therapists truly flourish, patients benefit.
Dynamic Arm & Hand Therapy Cultural Pillars:
THE FOUR CORE VALUES
I
Own It — Initiative · Ownership
We act in service of meaningful goals without waiting to be told. We see what needs doing and we do it. Initiative is not optional — it is the baseline.
II
Do Hard Things with Integrity — Courage · Honesty · Growth
Growth requires discomfort and honesty requires courage. We lean into difficult cases, difficult conversations, and difficult truths — whether or not anyone is watching.
III
Compassionate & Trustworthy — Dignity · Warmth · Consistency
Pain is personal. Every patient is a bearer of dignity. Compassion without reliability is just warmth. Reliability without compassion is just a transaction. We hold both.
IV
Curious Explorer — Learning · Precision · Wonder
The hand contains 27 bones, more than 30 muscles, and over 100 ligaments — and we are still learning. We refuse to practice on autopilot. We ask better questions to deliver better outcomes.
Sound Like a Good Fit for You? Go ahead and apply
I look forward to hearing from you!
Andrew Peaker MOTR/L, CHT, CMOT, Owner of Dynamic Arm & Hand Therapy
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee mentoring program
- Family leave
- Free parking
- Health insurance
- Life insurance
- On-site gym
- On-the-job training
- Paid sick time
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
