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On Call Human Benefits Assistant

Orange County Government -
Orlando, FL

Job Details

Temporary | Part-time
$22.96 an hour
3 days ago

Benefits

Retirement plan

Qualifications

Affordable Care Act (ACA)
Retirement account customer support
Email customer support
Retirement plan management
Healthcare benefits management
Payroll deduction management
HR communication
Data Retention (Data management)
Health insurance policy knowledge
Health insurance customer support
COBRA management
Filing
Employee orientation
Communication platforms
Employee data management
Phone customer support
Internal employee customer service
Document review
SHRM Certified Professional
Professional In Human Resources
New hire orientation
1 year
Associate's degree
Physical document handling
Employee record maintenance
Health insurance management
Entry level
Audit support
Documentation reviews

Full Job Description

Job ID

40016

Location

Human Resources

Full/Part Time

Part-Time

Regular/Temporary

Temporary

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. Orange County Human Resources is currently seeking a well-qualified candidate to serve as an On Call Human Resources Assistant on the Benefits & Wellness team. This position performs paraprofessional and administrative support human resources work. Provides a wide range of human resources support service in Human Resources (HR) Administration.

Work is performed under the general direction of the HR Advisor or HR Administrator. Performance is evaluated for accuracy, efficiency and results achieved.

This is a temporary position with no benefits or paid leave

Representative Duties

Duties may vary based on area of assignment. The following duties are representative and not all inclusive:

Supports the administration of the day-to-day operations of Human Resources (HR) performing work in employee benefits, retirement benefits, and other related services.

Maintains (paper and electronic) files on various HR related issues. Follows proper records retention guidelines.

Serves as a liaison between employees, departments and the Payroll Department in the resolution of employee issues and questions related to benefits.

Provides information on County benefits plans, assists employees with enrollment and termination of benefits and ensures that payroll deductions are accurate.

Audits and processes all supporting documentation for qualified life events for online and paper requests. Acts as a liaison with insurance carriers related to specific employee concerns or benefits problems. Communicates County benefits plans and programs during ¿Connections¿ (new employee orientation).

Provides information on retirement and benefits to retiring employees. Sets up and hosts retirement meetings; completes all pre and post retirement transactions. Coordinates and facilitates Florida Retirement System (FRS) employee enrollment, membership designation changes and resolves issues and errors. Coordinates and facilitates retiree health insurance and health insurance subsidy enrollment.

Process bi-weekly and monthly reporting including but not limited to COBRA, ACA, and FRS reporting.

Respond to all customers via telephone, email, team mailboxes, county messaging platforms, and in person.

Provides information and support to employees and retirees during the annual open enrollment period. Assist with in person benefits presentations. Audit and process dependent documentation. Review open enrollment reporting and take applicable actions accordingly.

Performs other related duties as required.

Minimum Qualifications

Associate¿s degree from an accredited institution and one year of human resources experience or an equivalent combination of education and experience.

Preferences

Post secondary education from an accredited institution
HR Certification Institute Professional in Human Resources (PHR)
Society for Human Resource Management Certified Professional (SHRM-CP)

Application Deadline

Open Date: 07/06/2026
Close Date: 07/08/2026

This posting is subject to close without prior notice.

Salary Information

$22.96 per hour

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after
reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Address

450 E South Street, Orlando FL-32801

Notes

Selected candidates will be required to provide employment references and will be required to complete a preemployment drug, physical and background check.