Job Overview
We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, efficient food preparation, and smooth team management. As a key leader on the floor, you will motivate staff, uphold food safety standards, and maintain a lively, positive atmosphere that keeps guests coming back. Your leadership will drive operational excellence and foster a welcoming environment for both customers and team members alike.
Responsibilities
- Supervise and coordinate all restaurant activities during your shift, including food preparation, service delivery, and cleanliness standards.
- Lead and motivate team members to deliver outstanding customer service while maintaining high energy levels and enthusiasm.
- Oversee food handling, cooking, and food production processes to ensure quality and safety compliance.
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling.
- Control inventory levels, monitor stock rotation, and assist with ordering supplies to prevent shortages or waste.
- Train new staff members on food safety procedures, customer service expectations, and operational standards.
- Handle customer inquiries or complaints promptly to ensure a positive dining experience.
- Support kitchen management by supervising food preparation, ensuring adherence to recipes, portion control, and presentation standards.
- Maintain cleanliness and organization of the dining area and kitchen according to health regulations.
- Assist with budgeting tasks such as labor scheduling and cost control to optimize restaurant performance.
Qualifications
- Proven experience in food service management within quick service & fast food restaurants or casual dining environments.
- Strong background in food preparation, cooking, and food safety protocols.
- Familiarity with POS systems including Aloha POS and Micros POS; cash handling experience required.
- Demonstrated supervising or team management experience in hospitality or restaurant settings.
- Excellent customer service skills with a friendly, approachable demeanor.
- Ability to lead training & development initiatives for staff members effectively.
- Knowledge of inventory control, food industry standards, and kitchen management practices.
- Previous experience in restaurant management or assistant manager roles is highly desirable.
- Capable of managing shift operations efficiently while maintaining high energy levels under pressure. Join us as a Restaurant Shift Leader where your leadership will inspire your team to deliver memorable dining experiences! We value energetic individuals who thrive in fast-paced environments and are passionate about hospitality excellence. This paid position offers an exciting opportunity to develop your management skills while making a tangible impact on our guests’ satisfaction every day!
Pay: $12.00 - $14.00 per hour
Work Location: In person
