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Health Navigator

Nashville International Center for Empowerment (NICE) -
Nashville, TN

Job Details

Full-time
$41,000 - $43,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Collaborate with healthcare professionals
Computer operation
Community partnership development strategy
English
Medicaid health insurance
Driver's License
Desktop applications
Relationship management
Working with individuals from diverse cultural backgrounds
Computer skills
Medicaid
Experience working with individuals with language barriers

Full Job Description

NICE Health Navigator

Nashville International Center for Empowerment (NICE), established in 2005, is a nonprofit 501(c)(3)
community-based organization dedicated to ensuring refugees and immigrants achieve their full potential
now and for generations to come. Health disparities among refugee and immigrant populations are large,
persistent, and increasing. NICE’s Health program supports refugee and immigrant families to achieve
optimal health and help navigate pathways to reach their wellness goals. NICE focuses on a wide range of
public health issues including food security and nutrition, health insurance, maternal and child health, and
how to navigate healthcare in the U.S. Our program aims to improve health outcomes by providing
educational services directly to low-income refugee and immigrant families and bridging the gap between
healthcare and community support services.

The Health Navigator facilitates access to healthcare and holistic health-related resources for refugee and
immigrant communities in Middle Tennessee through a combination of healthcare -related education,
coordinated referrals and medical appointments, and helping refugees and immigrants navigate
community health resources. The Health Navigator will work under the supervision of the Health
Promotion Coordinator who will work with the Health Navigator to build new healthcare -navigation
programming and community partnerships. This is a 40-hour full-time position.

General Responsibilities:

Responsible for maintaining a caseload of clients eligible for health-related services, supporting

medical case management and coordination of mental health care

Maintain client files, both digital and physical
Maintain confidentiality with clients
Support the development of a strong team-oriented relationship with healthcare professionals
Build referral partnerships and referral processes to health providers (primary care physicians,

specialists, dentists, vision care, mental health care) that have the capacity to provide high
quality care to refugees and immigrants

Develop programs to support self-sufficiency for refugees and immigrants - topics related to

navigating healthcare and long-term health

Supports clients in self-managing health conditions, setting health-related goals, and adopting

preventive lifestyles behaviors that promote overall physical and emotional well-being

Collect and document program-related data, ensuring timely and accurate updates to client case

files and tracking systems to reflect services provided

Support community medical providers and NICE case managers to ensure that NICE’s clients

know how to use their health insurance

Coordinate transportation for clients to health-related medical/dental appointments
Educate clients on how to use mobile devices for telehealth appointments
In collaboration with program leadership, conduct health related need assessment, collect

health and healthcare utilization-related data, track outcomes, and present results in meetings
and reports

Support the Health Promotion Coordinator in planning and implementing group-based activities

and wellness workshops by preparing materials and administering pre-post assessments, and
delivering culturally responsive health education presentations

Participate in program meetings, staff development activities, and general office operations
Perform other duties as assigned

Requirements:

Strong written and oral communication skills, demonstrated success working and

communicating effectively with a multi-cultural environment and English language learners

Bachelor's degree in public health, Health Promotion, or Social Work or equivalent education
Minimum 2-4 years of work experience in health care, health education, or administration;

preferably with diverse/refugee populations (preferred, but not required)

Familiar with Medicaid, US healthcare system, and refugee health needs/issues

Proficient in basic computer applications
Authorized to work in the U.S.

Be able to make connections with other agencies and resources in the community
Willing to travel within the greater Nashville area and hold a valid driver’s license

Salary & Benefits:

Job Type: Full-time

Salary Range: $41,000-$43,000
Benefits: Paid holidays, vacation and PTO, health insurance, dental, vision, and 401(k)

To Apply:
Send a cover letter, resume, and two professional references to [email protected].
Applications without the requested information will not be considered. Qualified candidates will be
contacted for an interview. No calls or emails.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSITION IS FILLED.
Nashville International Center for Empowerment does not and shall not discriminate on the basis of race,
ethnicity, color, religion (creed), gender, gender identity/expression, age, national origin (ancestry),
disability, marital status, sexual orientation, or military status, in any of its activities or operations. These
activities include but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and
provision of services. We are committed to providing an inclusive and welcoming environment for all
staff members, clients, volunteers, subcontractors, and vendors.

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