JOB OVERVIEW
The Order Receiving Associate serves as the first point of contact for incoming customer orders, ensuring every order is received, organized, and routed efficiently so the appropriate team members can process it without delay. This role is responsible for preparing orders for entry, maintaining accurate documentation, and supporting the overall order workflow to help ensure a smooth transition from order receipt through production.
Success in this position requires strong attention to detail, excellent organizational skills, and the ability to multitask effectively in a fast-paced environment. The ideal candidate enjoys working with computers, staying organized, and taking pride in making sure every order is accurate and ready for the next step.
This role plays a foundational part in AllRec's commitment to accuracy, efficiency, and reliability. By ensuring customer orders are processed correctly from the very beginning, the Order Receiving Associate helps support our mission of delivering high-quality recognition products through dependable, well-run operations.
WHAT YOU'LL DO
As an Order Receiving Associate, you'll help ensure every customer order is organized and ready for processing by:
Receiving & Organizing Orders
- Receive incoming customer orders submitted through email and our sales portal.
- Review orders for completeness and organize all supporting documents.
- Create order records within our internal system.
- Prepare and distribute order packets to the appropriate team members for processing.
Processing & Tracking Orders
- Scan and electronically file completed order documentation.
- Maintain order tracking logs to ensure orders move through the process accurately.
- Import order information into our internal operating system.
- Print labels and supporting production paperwork needed for manufacturing.
Communication & Accuracy
- Report daily order volumes to management.
- Communicate order discrepancies or missing information to the appropriate team members.
- Help maintain accurate records and organized documentation throughout the order process.
- Perform other duties as assigned.
WHAT WE'RE LOOKING FOR
We're looking for someone who is:
- Detail-oriented and organized.
- Comfortable using a computer.
- Dependable and punctual.
- Willing to learn and work as part of a team.
- Able to multitask in a fast-paced environment.
WHY JOIN ALLREC?
At AllRec, every role matters. The Order Receiving Associate helps ensure our customers receive accurate, high-quality recognition products by keeping orders organized and moving efficiently from start to finish.
This is an excellent opportunity for someone looking to start their career in a supportive, team-oriented environment. If you enjoy staying organized, learning new skills, and being part of a company where your work makes a difference every day, we'd love to meet you.
Pay: $13.00 - $13.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person