ABOUT OUR AGENCY:
With 15 years in business, our agency has built a reputation for excellence, consistency, and care. Our team of six dedicated professionals works together in a positive, collaborative environment where everyone’s contributions are valued. We believe that success comes from balance — working hard for our customers while maintaining a healthy work-life rhythm for our team.
I’m a proud graduate of Western Michigan University, where I studied finance and management. That foundation in business has shaped how I run our agency — with an emphasis on integrity, growth, and customer-centered service.
We offer a Simple IRA match, license reimbursement, and a supportive work environment designed to help our team thrive personally and professionally. Our office culture is built on mutual respect, open communication, and continuous improvement. If you’re looking for a place where you’ll feel motivated, appreciated, and part of a strong, connected team, you’ll feel right at home here.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Scott Southland - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
- Experience in insurance sales or account management preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Willingness to engage in sales conversations.
