Represent MMC in a courteous and professional manner
Greeting guests and incoming calls in a polite, prompt, and helpful manner
Set up exam rooms; assist doctor/provider in office exams and procedures.
Assist patients, perform proper intake, medical charting and ordering through our EMR systems.
Pack and sterilize instruments for procedures.
Provide patients with proper education concerning medication and treatment.
Clean and stock exam rooms after use.
Complete all HealthStream assignments on time.
Plan, prioritize and organize workload to maintain efficient patient/client operation in the department
Communicate lab results, questions, medications, symptoms etc.
Notify patients of test results as directed by doctor/provider.
Authorize medications and procedures if needed.
Chart all communications with patients, call prescriptions to pharmacy as directed by doctor/provider, order lab work.
Complete prior authorizations for medications, MRI’s, etc.
Schedule follow-up appointments, check patients out, answer phone calls.
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach.
Flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients and staff.
Knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned
