Hotel Bourre Bonne is seeking a poised, polished, and guest-focused Host to serve as the first and last impression of our upper upscale rooftop restaurant and lounge. This role is essential in setting the tone for a refined, high-energy dining and social experience. The ideal candidate exudes professionalism, warmth, and confidence while managing guest flow with precision in a fast-paced, luxury environment.
Key Responsibilities
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Greet all guests with a warm, engaging, and professional demeanor, creating an immediate sense of welcome
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Manage reservations, walk-ins, and waitlists with efficiency, accuracy, and attention to detail
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Coordinate seating to optimize flow, pacing, and overall guest experience in both dining and lounge areas
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Maintain a strong understanding of the restaurant layout, table availability, and service timing
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Escort guests to tables while providing clear communication and elevated hospitality
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Handle high-volume periods with composure, urgency, and organization
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Communicate effectively with servers, management, and support staff to ensure seamless transitions and service continuity
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Monitor the entrance, lobby, and rooftop arrival experience to ensure it reflects luxury brand standards
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Address guest inquiries, special requests, and concerns with professionalism and discretion
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Maintain cleanliness and organization of the host stand and entry areas
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Prior experience in a fine dining, upscale restaurant, or luxury hotel environment preferred
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Strong communication and interpersonal skills with a guest-first mindset
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Ability to multitask and remain composed in a fast-paced, high-volume setting
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Professional appearance and demeanor aligned with upper upscale hospitality standards
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Experience with reservation systems (OpenTable or similar) preferred
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Availability to work evenings, weekends, and holidays
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Ability to stand for extended periods and manage a dynamic, high-energy environment
Core Competencies
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First impression excellence and guest engagement
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Organization and attention to detail
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Composure under pressure
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Communication and team coordination
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Adaptability and problem-solving
What Sets This Role Apart
At Hotel Bourre Bonne, the Host is more than a greeter—they are the curator of the guest arrival experience. In our rooftop restaurant and lounge, this role blends luxury service with a vibrant social atmosphere, requiring both precision and personality. This is an opportunity to be at the center of a dynamic, upscale environment where every guest interaction sets the stage for an exceptional experience.
