- Minimum of 3 years of experience as a Loan Operations/Servicing Specialist in a bank or loan operations environment.
- Responsible for accurately and efficiently scanning documents into the Bank’s imaging system to ensure files are kept current with all information received daily.
- Duties include mailing insurance letters to clients for insurance exceptions daily and contacting insurance companies or agents to follow up on coverage, renewals, and outstanding requirements.
- Ensure mortgage loans are properly registered with the tax servicing company and prepare and distribute monthly reports related to force-placed insurance and delinquent taxes.
- Responsible for processing escrow disbursements for insurance and real estate taxes, handling related reimbursements, and reviewing escrow analyses.
- Strong communication skills required.
- Proficiency in PC Windows applications, including Word and Excel, and familiarity with banking core systems such as FIS/Bankway Horizon preferred.
- Knowledge of loan servicing practices, Banking Regulations, and experience with consumer, Residential, Commercial and Construction loans insurance requirements.
- Ability to read moderately small print and maintain a high level of attention to detail.
EOE/AA
We offer competitive salaries and an excellent benefit package.
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Loan Operations/Servicing Specialist: 3 years (Required)
- insurance exceptions: 3 years (Required)
- force-placed insurance: 3 years (Required)
- escrow disbursements: 3 years (Required)
- Residential/ Commercial loans insurance requirements: 3 years (Required)
Language:
- English (Required)
- Spanish (Required)
Work Location: In person
