Our client is seeking a dedicated Patient Access Representative to ensure the efficient flow of patient access needs in the Emergency Room. This role involves responsibilities such as greeting and registering patients, gathering demographic and insurance information, and handling financial transactions. The ideal candidate will have excellent customer service skills and the ability to work effectively in a team environment. This is a part time and evening/night shift position.
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Greet and/or register patients accurately and efficiently.
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Verify insurance eligibility and enter payments following procedures.
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Schedule and communicate appointment information for multiple facilities.
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Maintain confidentiality in all communication.
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Assist with financial counseling needs and resolve patient financial issues.
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Participate in weekend standby rotation as needed.
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High school diploma or general education degree (GED) required.
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Associate's degree in a related field or 2 years of relevant experience preferred.
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5:00pm-1:30am with the ability to pick up extra shifts
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Week 1,3,5: Sun/Tues/Fri
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Week 2,4,6: Mon/Tues/Wed/Sat
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Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
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Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
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401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
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Short Term Disability Insurance.
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Term Life Insurance Plan.
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
