Business Coordinator
K&H Tree Service LLC
Kalamazoo, MI 49009
Salary: $52,000–$62,000 annually, depending on experience
Schedule: Full-time, primarily Monday through Friday. Hybrid schedule available after 60 days.
About K&H Tree Service
K&H Tree Service is an established tree care company serving Southwest Michigan. We take pride in professionalism, accountability, continuous improvement, and doing what we say we'll do. We've built a strong reputation with our customers and continue to invest in the people and systems that support our team.
We're looking for a Business Coordinator who can take ownership of the administrative side of our business, bringing greater organization, consistency, and accountability to our day-to-day business functions while continually looking for ways to improve how we operate.
This isn't a position where every responsibility or process is already defined. We're looking for someone comfortable working independently, identifying areas for improvement, building systems, and helping shape the position as the needs of the business evolve.
Areas of Responsibility
Responsibilities will include, but are not limited to:
- Administer payroll and maintain accurate payroll records
- Reconcile 401(k) contributions and assist with benefits administration
- Coordinate HR documentation, onboarding, and team member records
- Manage customer communication and help maintain a high level of customer service
- Maintain and improve our CRM and related administrative systems
- Manage invoicing, accounts receivable, collections, and accounts payable
- Maintain insurance certificates, business records, and compliance documentation
- Track business licenses, professional certifications, annual requirements, and renewals
- Manage vehicle registrations and other fleet-related administrative records
- Maintain organized cloud-based document and filing systems
- Coordinate vendors, purchasing, and office supplies
- Prepare and distribute business reports and analytics to ownership
- Develop, document, and improve administrative processes and standard operating procedures
- Maintain an organized, professional, and welcoming office environment for team members, customers, vendors, training, meetings, and company events
- Support ownership and team members with administrative needs as appropriate
- Take on additional responsibilities and projects as the position and needs of the business evolve
Who We're Looking For
We're looking for someone who is organized, dependable, resourceful, and comfortable making decisions within their area of responsibility.
You may be a strong fit if you:
- Are highly organized and detail-oriented
- Take initiative and follow through
- Enjoy creating structure and improving processes
- Identify problems and work toward solutions independently
- Communicate professionally with customers and team members
- Manage competing priorities without losing track of the details
- Are comfortable learning new software and technology
- Exercise good judgment and know when something needs to be elevated to ownership
- Take pride in the quality of your work and the environment around you
- Value accountability and continuous improvement
Experience & Qualifications
Professional administrative experience is strongly preferred, but we're more interested in demonstrated ability than a specific previous job title.
Experience in tree care, landscaping, construction, excavation, HVAC, plumbing, electrical, or another blue-collar service business would be particularly valuable.
Additional experience that would be beneficial includes:
- Payroll and benefits administration
- Human resources or team member administration
- Bookkeeping or accounting software
- Accounts payable and receivable
- CRM or business management software
- Business reporting and analytics
- Developing processes, procedures, or organizational systems
An associate's or bachelor's degree in Business, Human Resources, Accounting, or a related field is a plus but is not required. Relevant professional experience may be equally or more valuable.
Compensation & Benefits
- $52,000–$62,000 annual salary, depending on experience
- Hybrid work schedule available after 60 days
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
This position offers the opportunity to take meaningful ownership of an important part of an established company. As the position develops, we expect the responsibilities to evolve with the strengths of the person we hire and the changing needs of the business.
Pay: $52,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
