Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist and Insurance Coordinator to join our vibrant dental practice. In this role, you will serve as the first point of contact for patients, ensuring a warm, professional, and efficient experience from check-in to check-out. You will manage appointment scheduling, verify insurance coverage, process claims, and handle treatment planning. This position offers an exciting opportunity to contribute to a patient-centered environment while showcasing your administrative and clinical support skills.
Responsibilities
- Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
- Schedule appointments efficiently
- Verify patient insurance coverage, benefits, and eligibility
- Process insurance claims accurately,
- Collect payments, co-pays, and outstanding balances
- Review and update patient medical records in compliance with clinical confidentiality policies and HIPAA regulations
- Manage multi-line phone systems with professional phone etiquette while providing excellent customer service
- Treatment plan patients along with providing estimates for patient's out of pocket expenses.
- Processing preauthorizations
Qualifications
- 3 years experience preferred.
- Strong knowledge of dental terminology, medical terminology, health insurance processes, and billing procedures
- Proficiency using Dentrix practice management software
- Exceptional patient service skills combined with professional phone etiquette in handling multi-line phone systems
- Spanish speaking a plus but not required
- Strong organizational skills with attention to detail in documentation review and medical records management
- Knowledge of HIPAA compliance standards and clinical confidentiality policies
Pay: $27.00 - $35.00 per hour
Benefits:
Work Location: In person
