Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
Provides administrative support for the Donor Services department, handling both routine and complex administrative functions. Prepares and distributes reports, correspondence, and other departmental documentation. Assists in the coordination and administration of projects, programs, and business processes to support departmental goals and operational efficiency. Manages and coordinates schedules, meetings, and activities for departmental programs, services, and key stakeholders. Ensures effective communication, organization, and follow-through on assigned initiatives and administrative tasks.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Prepare and maintain memos, records, reports, data or correspondence for staff signature. Review correspondence for consistency with corporate policies and practices. May assist in the development of presentations.
Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation.
Screen telephone and office callers and resolve routine inquiries. Answer routine requests and direct others to supervisor, appropriate staff member or another office.
Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries.
May relieve other administrative staff in the unit during temporary absences.
Provide support, development and/or leadership guidance to all volunteers.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: High School or equivalent is required.
Experience: Minimum 5 years related experience or equivalent combination of education and related experience required.
Skills & Abilities: Excellent verbal and written communication skills. Experience in personal computer use, data gathering, and high proficiency in Microsoft Office Suite programs. Proficient typing skills required. Ability to work on a team and able to problem solve.
Travel: Occasional (Supports an executive that oversees Alabama, Mississippi & Tennessee).
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Exceptional organizational and planning skills, with the ability to coordinate and manage complex travel arrangements, schedules, and logistics for multiple teams and regions.
Demonstrated ability to work independently on high-level projects with minimal supervision while exercising sound judgment and meeting deadlines.
Experience utilizing reporting and business intelligence tools, such as Power BI, to access, analyze, and distribute data and reports.
Self-motivated with a strong sense of initiative and accountability; proactively identifies needs, resolves issues, and follows through on tasks without requiring direct oversight.
Proven ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
Strong problem-solving skills and the ability to adapt to changing business needs and priorities.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
PAY INFORMATION: $20.00 to $23.00 per hour.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
