Job Summary
We are seeking a dynamic and results-driven Internet Sales Manager to lead our online vehicle sales operations. This role is vital in developing and executing innovative digital sales strategies, managing a high-performing sales team, and building strong relationships with customers through effective online communication. The ideal candidate will thrive in a fast-paced environment, possess excellent negotiation skills, and have a passion for automotive sales. Your leadership will drive the growth of our online sales pipeline, maximize deal closures, and elevate customer satisfaction across all digital platforms. This paid position offers an exciting opportunity to shape the future of automotive retail in a vibrant, customer-centric setting.
Responsibilities
- Lead and motivate the internet sales team to achieve and surpass sales targets through effective coaching and support.
- Manage the entire online sales process, from initial customer inquiry to deal closing, ensuring a seamless experience.
- Develop and implement strategic marketing initiatives to attract new online customers and expand the sales pipeline.
- Build and maintain strong customer relationships via phone, email, and live chat, ensuring high levels of customer service and satisfaction.
- Utilize Customer Relationship Management (CRM) systems to track leads, manage inventory, and monitor sales activities efficiently.
- Conduct negotiations with prospective buyers, presenting attractive automotive financing options and upselling additional products or services when appropriate.
- Oversee inventory management to ensure accurate vehicle listings and availability for online customers.
- Collaborate with marketing teams to optimize online advertising campaigns targeting high-end passenger car buyers.
- Maintain detailed records of all customer interactions, deals closed, and follow-up actions to support continuous improvement.
- Stay informed about automotive industry trends, digital marketing best practices, and emerging technologies to keep our online sales strategy innovative.
Experience
- Proven experience in automotive dealership sales management or internet-based vehicle sales roles.
- Strong background in outside sales, B2B (business-to-business) sales, and retail automotive environments.
- Demonstrated success in achieving or exceeding sales targets through outbound calls, cold calling, and client communication.
- Excellent negotiation skills with a track record of closing high-value deals in high-end automotive markets.
- Familiarity with CRM software systems used for customer management and inventory control; technical support experience is a plus.
- Multilingual abilities are highly desirable to connect with diverse customer bases effectively.
- Exceptional communication skills including public speaking, phone etiquette, and client relationship building.
- Organizational skills that enable efficient management of multiple leads, inventory levels, and sales pipelines simultaneously.
- Knowledge of automotive financing options, upselling techniques, dealership operations, and retail math principles.
Join us as an Internet Sales Manager if you're passionate about driving automotive sales forward through innovative digital strategies! Your leadership will empower our team to deliver outstanding customer experiences while achieving ambitious growth objectives in the vibrant world of automotive retail.
Pay: $15.00 - $17.00 per hour
Work Location: In person
