We are seeking a full-time, on-site Systems Administrator / IT Specialist to support day-to-day technology operations for two casino properties in Deadwood, South Dakota. These properties include casino gaming operations, restaurants, hotel/motel operations, administrative offices, security systems, surveillance systems, and multiple vendor-supported platforms.
This position serves as the primary on-site IT contact and works directly with our remote IT provider, property leadership, vendors and technology partners.
This role requires on-site presence at both properties.
Ability to obtain a South Dakota Gaming Key license is required for this position.
The Systems Administrator will be responsible for supporting daily IT operations across both properties, including:
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Support switches, routers, firewalls, wireless access points, and related infrastructure.
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Supporting Windows workstations, laptops, printers, scanners, and shared devices.
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Troubleshooting hardware, software, connectivity, and access-related issues.
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Supporting Microsoft 365 file access, permissions, and general productivity tools.
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Maintaining accurate records of users, devices, systems, vendors, and equipment.
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Coordinating with the remote IT provider on projects, updates, backups, and security.
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Acting as the on-site technical contact for partners, vendors and remote support.
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Assisting with troubleshooting gaming system connectivity, workstation access, printer issues, server communication, and peripheral problems.
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Supporting surveillance workstations, recording systems, cameras, network connectivity, storage systems, and related vendor-supported platforms.
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Assisting with audits, compliance requests, internal controls, and documentation.
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Experience in IT support, systems admin, network support, or a similar technical role.
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Working knowledge of networking concepts, including switches, routers, firewalls, IP addressing, Wi-Fi, VPNs, and cabling.
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Occasional lifting or moving of computers, printers, monitors, and related equipment.
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Previous experience in a casino or hospitality environments.
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Experience with Microsoft administration.
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Certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar are helpful but not required.
Benefits for full-time Associates:
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Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
