At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it’s back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.
POSITION SUMMARY
The Baja Deli Cashier is responsible for providing prompt and friendly service to guests, handling food orders, processing payments, and maintaining a clean, organized work area within the casino's deli. This role includes greeting guests, taking orders, managing cash transactions, and supporting deli staff to ensure high-quality experience for guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
§ Guest Service:
- Greet guests warmly, take food orders accurately, and answer questions about menu items.
- Provide information on daily specials, item availability, and assist with dietary or allergen inquiries.
§ Order Processing:
- Accurately input orders into the system, relay them to kitchen staff, and ensure timely order completion.
- Package and deliver orders promptly, ensuring food quality and presentation.
§ Cash Handling:
- Process payments, handle cash and card transactions accurately, and issue receipts.
- Balance the cash register at the start and end of each shift, maintaining accurate financial records.
§ Work Area Maintenance:
- Keep the deli counter, register area, and seating clean and stocked with necessary supplies.
- Refill condiment stations, utensils, and napkins to ensure readiness for guest needs.
This position description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor or management.
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
Environment: Indoor deli within a casino, with frequent guest interaction and exposure to food prep areas.
Physical Demands: Standing for extended periods, light lifting, and moving around a small workspace.
Hours: Flexible schedule, including nights, weekends, and holidays to support casino operations.
Mental Demands: Ability to handle busy periods with calm and maintain quality service under pressure.
JOB QUALIFICATIONS
- High School diploma or equivalent is preferred.
- Basic math skills for handling cash transactions.
- Ability to obtain and maintain any required food handler permits or licenses.
Skills:
- Customer Service: Friendly and attentive to guest needs, with a focus on providing positive experience.
- Communication: Clear verbal skills for taking orders and providing menu information.
- Attention to Detail: Accurate when taking orders and processing payments.
- Multitasking: Ability to manage multiple orders in a busy environment.
